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Terrible culture starts at the top and trickles down from the ETLs.
What needs to change to make the company culture better?
Promote from within. Unionize TMs.
What would you improve about your company's interview process?
Make potential employees decent offers.
What's going wrong and how can it be improved?
Allow team members to unionize. Pay a livable wage and provide better benefits. Promote from within not through recruiting.
Why do you feel undervalued and what would make you feel better about your compensation?
Cut executive and board of director pay. Provide a Livable wage. Pay ETLs less money. Stop the bonus structure for STL, HR, ETL cutting hours to benefit payroll. Healthcare benefits are terrible, allow HMO PPO that used to be an option. Profit sharing.
What do your coworkers need to improve and how could you work together better?
ETLs talk poorly of team members and gossip. HR does not work to benefit the team members but is actively out to cut payroll. Team leaders are given lists of TMs the ETL staff would like coached until they can be fired. Toxic culture.
What does the leadership team need to get better at?
Provide a livable wage. Promote from within. Stop hiring interns and fresh out of college ETLs with no retail experience, they ruin the culture, stay an average of 1.5 years and are only there to fire/force out long term tenured employees that know the business. Allow team members to Unionize.
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