Tim Hortons Operations Department Employee Reviews
Briefly describe your overall experience at your company
The reality was much different than what I was told to expect.
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
I like that they care about independent franchisees in Canada. If only the United States branch were treated like real businesses.
Review from Operations Dept
What does the leadership team need to get better at?
Employee/home office relations. Making their own decisions regarding employees based on employee performance not the prejudicial judgement of a glorified secretary.
Review from Operations Dept
Mostly communication I would say.
Review from Operations Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Tim Hortons yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
There are no benefits or compensation.
Review from Operations Dept
What are some of the best things about your team?
There aren't any Team reviews of Tim Hortons yet.
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What do your coworkers need to improve and how could you work together better?
They need to read and follow instructions better. They also need to spend less time talking about others performance and concern themselves with their own.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The customers rock. The food used to be awesome and fresh too.
Review from Operations Dept
What needs to change to make the company culture better?
The level of respect for and from employees needs to increase.
Review from Operations Dept
What did you like most about the interview process?
At the time, the manager was a positive individual who was full of promises of upward mobility and compensation/rewards.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Tim Hortons yet.
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What makes you most happy at work?
My customers. I love being a part of their day.
Review from Operations Dept
What's going wrong and how can it be improved?
Employees have no compensation or benefits. For some, there is no reason to excel because there is no reward. There is no communication between upper management and employees. Employees actually get penalized for trying to contact upper management.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Tim Hortons yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Tim Hortons yet.
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