Uber CS Rep Employee Reviews

I have enjoyed my work at Uber. It's a fast pace, dynamic environment. I work with some of the smartest and most passionate people I have ever worked with in my career.

Review from Customer Support Dept

It's been very positive. I've been happy

Review from Customer Support Dept

If you like having continuos challenges and never being able to get bored, this is the right place to be. Sometimes it can get overwhelming, but if you are able to prioritize and communicate correctly, managers- culture and compensation are a great combo for professionals who look to stay active

Review from Customer Support Dept

Uber is extremely committed to doing right by its customers and partners. Additionally, its values are aligned with mine, which makes me wake up every day and happily work here.

Review from Customer Support Dept

Awesome company to work for

Review from Customer Support Dept

They show transparency and innovative thinking

Review from Customer Support Dept

Strong vision. Ethical, straight shooter

Review from Customer Support Dept

Leadership Team is open and close to the teams. LT is also putting great effort to improve crosscollaboration challenges and adapting to realities of employees during pandemic

Review from Customer Support Dept

They are 130% committed to doing what's right.

Review from Customer Support Dept

Keep up the great work

Review from Customer Support Dept

Everything. Drivers are losing homes, cars, lives. Worst company I have ever seen.

Review from Customer Support Dept

Better support staff for drivers

Review from Customer Support Dept

Communication , faster response to questions, higher pay,

Review from Customer Support Dept

Coherence in employee relations and way better admin functions

Review from Customer Support Dept

Communication, following through on actually implementing change needed on the ground, making sure their feedback correlates with policy (eg, it's not helpful to give good feedback and then fire someone because of pressure from above, which happened several times).

Review from Customer Support Dept

Medical insurance is fantastic. Best I have ever had

Review from Customer Support Dept

Flexible worktime arrangements- Prepaid medicine

Review from Customer Support Dept

Salary, Paid time off, health insurance, bonus, and stock options

Review from Customer Support Dept

Stock options are very competitive

Review from Customer Support Dept

It's depends on the part

Review from Customer Support Dept

I would make pay higher.

Review from Customer Support Dept

More chances for bonuses and benefits

Review from Customer Support Dept

The percentage that Uber holds for themselves but the taxes I am required to pay

Review from Customer Support Dept

Dealing with the customers and lack of respect for people

Review from Customer Support Dept

The position I do is not the position I was sold, and there are hardly any good chances to increase comp

Review from Customer Support Dept

We are diverse in many ways than one

Review from Customer Support Dept

They are super smart and passionate

Review from Customer Support Dept

My team is bright, eager and passionate

Review from Customer Support Dept

Sense of unique and aligned purpose- Professional level to be able to learn from each other- Trust relationships

Review from Customer Support Dept

They are extremely inclusive and diverse and I love the level of collaboration and commitment our team has with our business goals and priorities.

Review from Customer Support Dept

No coworkers or meetings. Not applicable

Review from Customer Support Dept

Better reporting and dismissals of unruly customers

Review from Customer Support Dept

The diversity and acceptance of everyone

Review from Customer Support Dept

We embrace innovation. DE&I is also embraced. People can be their authentic selves

Review from Customer Support Dept

There is always a challenge ahead that needs to be solved and motivation of the teams makes us all feel that we are doing amazing things and generating an impact in the society as well

Review from Customer Support Dept

I love that we can see the value and the impact of your work being replicated in the world. Team collaboration, solving real problems, and making a difference are only a few of the core principles rooted in our culture.

Review from Customer Support Dept

Diversity and Inclusion are two strong pillars

Review from Customer Support Dept

Everything. Pay needs to go back to how it was as well as things we used to have.

Review from Customer Support Dept

Most customers tend to be negative

Review from Customer Support Dept

I was interviewed by multi people

Review from Customer Support Dept

Very clear communication about steps, type of interviews and expectations of each part of the process. Closeness of the recruiter and straight forward communication

Review from Customer Support Dept

The transparency throughout the entire process.

Review from Customer Support Dept

Each step well explained by recruiting team

Review from Customer Support Dept

It didn't happen so you should have that as an option.

Review from Customer Support Dept

Fixing accounts and getting earners on the road

Review from Customer Support Dept

The people I work with and the mission Uber has

Review from Customer Support Dept

Solving problems, working with my team

Review from Customer Support Dept

Empowerment to implement improvements and benchmark from other industries to create value

Review from Customer Support Dept

I know we work as one team and that we can really make a positive impact on millions of partners around the world

Review from Customer Support Dept

More chances to earn bonuses

Review from Customer Support Dept

I am abused daily. I sit in my car in pain, go home crying daily. I cant pay my bills. Most of us are disabled and its our only job.

Review from Customer Support Dept

Suspension of unruly customers accounts

Review from Customer Support Dept