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Willis Towers Watson is

Ranked

#55

Banking and Financial Services Brands

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Willis Towers Watson

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Willis Towers Watson

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Willis Towers Watson is ranked #55 in Banking and Financial Services Brands

About Willis Towers Watson's Brand

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. Willis Towers Watson’s brand is ranked #694 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Willis Towers Watson. When compared to other organizations within the Banking and Financial Services industry, Willis Towers Watson is ranked #55. Among its major competitors, Willis Towers Watson is ranked in 7th place for NPS while Roland Berger is 1st, and Officevibe is 2nd. Overall, Willis Towers Watson has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $30.13B

Brand at a Glance

67%

Customer Loyalty

3.2/5

Product Quality

3/5

Pricing

3.1/5

Customer Service

Willis Towers Watson CMO

Mark Vila

Mark Vila serves as the Chief Sales & Marketing Officer of Willis Towers Watson. Mark started at Willis Towers Watson in Jan of 2015. Mark currently resides in the Greater Chicago Area.

Willis Towers Watson Ranking

^#55 in Banking and Financial Services
^#4 / 4 of its competitors

Willis Towers Watson NPS

Willis Towers Watson's Net Promoter Score (NPS) is a -12 with 35% Promoters, 18% Passives, and 47% Detractors. Net Promoter Score tracks whether Willis Towers Watson's customers would recommend using the product based on a scale of -100 to 100.

Willis Towers Watson Overall NPS

-12

NPS

35%	Promoters
18%	Passives
47%	Detractors

Willis Towers Watson NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2024 -17	Feb 2024	-17
Mar 2024 -17	Mar 2024	-17
Apr 2024 -16	Apr 2024	-16
May 2024 -15	May 2024	-15
Jul 2024 -14	Jul 2024	-14
Aug 2024 -14	Aug 2024	-14
Oct 2024 -17	Oct 2024	-17
Dec 2024 -12	Dec 2024	-12
Apr 2025 -15	Apr 2025	-15
Jun 2025 -13	Jun 2025	-13
Oct 2025 -11	Oct 2025	-11
Dec 2025 -11	Dec 2025	-11

How Other Brands Compare

Willis Towers Watson is ranked #4 for NPS among its competitors. Roland Berger and Officevibe come in first and second, with Arthur J. Gallagher & Co. coming in at third. Among those competitors, it is the third most valued company.

	Willis Towers Watson	Arthur J. Gallagher & Co.	Roland Berger	Officevibe
Global Ranking	#694	#673	#-	#-
NPS	-12	4	67	44
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	Neutral
Valuation Updated every 24 hours for public companies	$30.13B	$24.71B	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Willis Towers Watson NPS by Gender

Female customers rated Willis Towers Watson's NPS 41 points higher than Male customers.

Male

-25

Willis Towers Watson's NPS was rated -25 by Male customers on Comparably.

33%

Promoters

Passives

58%

Detractors

Female

Willis Towers Watson's NPS was rated 16 by Female customers on Comparably.

58%

Promoters

Passives

42%

Detractors

Willis Towers Watson NPS by Ethnicity

Willis Towers Watson's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 0	Caucasian	0
African American/Black 34	African American/Black	34
Asian or Pacific Islander -60	Asian or Pacific Islander	-60
Other -20	Other	-20

Willis Towers Watson NPS by Age

Willis Towers Watson's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.

100

Summary

Age

Promoters

Passives

Detractors

18-25

33%

34%

33%

31-35

75%

25%

51-55

25%

50%

56-60

33%

67%

61-65

67%

33%

Willis Towers Watson NPS by Usage

Willis Towers Watson's NPS was rated the highest by customers who have used Willis Towers Watson's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -28	Less than 1 Year	-28
1 to 2 Years -20	1 to 2 Years	-20
2 to 5 Years 14	2 to 5 Years	14
5 to 10 Years -34	5 to 10 Years	-34
Over 10 Years 25	Over 10 Years	25

Willis Towers Watson NPS vs. Competitors

Compared to its competitors, Willis Towers Watson's NPS is rated right below Lockton.

COMPANY		NPS Score
	Roland Berger	67
	Officevibe	44
	TINYpulse	19
	Capco	18
	Arthur J. Gallagher & Co.	4
	Lockton	0
	Willis Towers Watson	-12

Willis Towers Watson NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, Willis Towers Watson's NPS is rated right below USAA.

COMPANY		NPS Score
	Visa	32
	JPMorgan Chase & Co	31
	Mastercard	27
	Stripe	26
	Block	25
	American Express	18
	PayPal	9
	USAA	7
	Willis Towers Watson	-12

Willis Towers Watson Customer Reviews

Out of the 3 Willis Towers Watson customer reviews 0 were positive and 3 were constructive. Willis Towers Watson customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.

Willis Towers Watson Customer Loyalty

67%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

67% of Willis Towers Watson users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

67%

33%

Willis Towers Watson Customer Loyalty Score by Gender

Female customers rated Willis Towers Watson's Customer Loyalty score 30% higher than Male customers.

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Male

48%

Yes

Female

78%

Yes

Willis Towers Watson Customer Loyalty Score by Ethnicity

Willis Towers Watson's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Willis Towers Watson Customer Loyalty Score by Age

Willis Towers Watson's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Willis Towers Watson.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 40%	18-25	40%
31-35 78%	31-35	78%
51-55 55%	51-55	55%
56-60 70%	56-60	70%
61-65 70%	61-65	70%

Willis Towers Watson Customer Loyalty Score by Usage

Willis Towers Watson's Customer Loyalty score was rated the highest by customers who have used Willis Towers Watson's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	49%
1 to 2 Years	82%
2 to 5 Years	61%
5 to 10 Years	40%
Over 10 Years	55%

Willis Towers Watson Customer Loyalty Score by Industry

Willis Towers Watson's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	40%
Accounting	100%
Banking and Financial Services	70%
Insurance	70%

Willis Towers Watson Customer Loyalty vs. Competitors

Compared to its competitors, Willis Towers Watson's Customer Loyalty score is rated right above Capco, and is preceded by Lockton.

COMPANY		Customer Loyalty Score
	TINYpulse	83%
	Arthur J. Gallagher & Co.	83%
	Roland Berger	73%
	Lockton	72%
	Willis Towers Watson	67%
	Capco	63%
	Officevibe	51%

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Willis Towers Watson's Customer Loyalty score is rated right below Block.

COMPANY		Customer Loyalty Score
	USAA	87%
	American Express	85%
	Visa	84%
	JPMorgan Chase & Co	83%
	PayPal	79%
	Mastercard	78%
	Stripe	77%
	Block	76%
	Willis Towers Watson	67%

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Willis Towers Watson Product Quality

3.2/5

Willis Towers Watson has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.

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Willis Towers Watson Product Information

Willis Towers Watson’s product quality score is a 3.2 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Willis Towers Watson's product the highest. Reviewers from the Tech industry rated Willis Towers Watson the lowest at 1.5.

Website: http://www.towerswatson.com

Company Size: 10,000+ Employees

Quick Insights into Willis Towers Watson Product Quality

Willis Towers Watson's Product Quality score was rated highest by customers from the Accounting industry, and rated lowest by customers from the Tech industry.

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Ranked Willis Towers Watson Product Quality the Highest

Accounting	5
31-35	4.5
Female	3.8

Ranked Willis Towers Watson Product Quality the Lowest

51-55	2.7
5 to 10 Years	2
Tech	1.5

Willis Towers Watson Product Quality Score by Gender

Female customers rated Willis Towers Watson's Product Quality score 0.8 stars higher than Male customers.

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Male

3/5

Female

3.8/5

Willis Towers Watson Product Quality Score by Ethnicity

Willis Towers Watson's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.4	Caucasian	3.4
African American/Black 3.1	African American/Black	3.1
Asian or Pacific Islander 3.4	Asian or Pacific Islander	3.4
Other 3	Other	3

Willis Towers Watson Product Quality Score by Age

Willis Towers Watson's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 4.1	18-25	4.1
31-35 4.5	31-35	4.5
51-55 2.7	51-55	2.7
56-60 3.1	56-60	3.1
61-65 3.1	61-65	3.1

Willis Towers Watson Product Quality Score by Usage

Willis Towers Watson's Product Quality score was rated the highest by customers who have used Willis Towers Watson's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3
1 to 2 Years	3.7
2 to 5 Years	3.7
5 to 10 Years	2
Over 10 Years	3.6

Willis Towers Watson Product Quality Score by Industry

Willis Towers Watson's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	1.5
Accounting	5
Banking and Financial Services	3.5
Insurance	4.6

Willis Towers Watson Product Quality vs. Competitors

Compared to its competitors, Willis Towers Watson's Product Quality score is rated right below Lockton.

COMPANY		Product Quality Score
	TINYpulse	4.2/5
	Roland Berger	4/5
	Officevibe	3.9/5
	Arthur J. Gallagher & Co.	3.6/5
	Capco	3.4/5
	Lockton	3.2/5
	Willis Towers Watson	3.2/5

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Willis Towers Watson's Product Quality score is rated right below USAA.

COMPANY		Product Quality Score
	Visa	4.1/5
	JPMorgan Chase & Co	4/5
	Mastercard	4/5
	Stripe	3.8/5
	Block	3.6/5
	American Express	3.5/5
	PayPal	3.5/5
	USAA	3.3/5
	Willis Towers Watson	3.2/5

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Willis Towers Watson Pricing

Willis Towers Watson ROI & Value For Money

3/5

Willis Towers Watson has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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Willis Towers Watson Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Tech industry think that they had the lowest ROI from Willis Towers Watson.

Quick Insights into Willis Towers Watson ROI

Willis Towers Watson's ROI score was rated highest by customers from the Accounting industry, and rated lowest by customers from the Tech industry.

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Ranked Willis Towers Watson ROI the Highest

Accounting	5
31-35	4.4
2 to 5 Years	3.6

Ranked Willis Towers Watson ROI the Lowest

5 to 10 Years	2.6
61-65	2.6
Tech	1.5

Willis Towers Watson ROI Score by Gender

Female customers rated Willis Towers Watson's ROI score 0.8 stars higher than Male customers.

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Male

2.8/5

Female

3.6/5

Willis Towers Watson ROI Score by Ethnicity

Willis Towers Watson's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1
African American/Black 3.6	African American/Black	3.6
Asian or Pacific Islander 2.8	Asian or Pacific Islander	2.8
Other 2.7	Other	2.7

Willis Towers Watson ROI Score by Age

Willis Towers Watson's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 3.8	18-25	3.8
31-35 4.4	31-35	4.4
51-55 2.6	51-55	2.6
56-60 2.8	56-60	2.8
61-65 2.6	61-65	2.6

Willis Towers Watson ROI Score by Usage

Willis Towers Watson's ROI score was rated the highest by customers who have used Willis Towers Watson's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	2.9
1 to 2 Years	2.6
2 to 5 Years	3.6
5 to 10 Years	2.6
Over 10 Years	3.5

Willis Towers Watson ROI Score by Industry

Willis Towers Watson's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	1.5
Accounting	5
Banking and Financial Services	3.1
Insurance	3.3

Willis Towers Watson Pricing vs. Competitors

Compared to its competitors, Willis Towers Watson's ROI score is rated right below Lockton.

COMPANY		Pricing Score
	Roland Berger	3.9/5
	TINYpulse	3.9/5
	Capco	3.7/5
	Officevibe	3.6/5
	Arthur J. Gallagher & Co.	3.6/5
	Lockton	3.1/5
	Willis Towers Watson	3/5

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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Willis Towers Watson's ROI score is rated right below USAA.

COMPANY		Pricing Score
	Visa	3.9/5
	JPMorgan Chase & Co	3.9/5
	Mastercard	3.9/5
	Stripe	3.7/5
	Block	3.6/5
	PayPal	3.4/5
	American Express	3.3/5
	USAA	3.2/5
	Willis Towers Watson	3/5

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Willis Towers Watson Customer Satisfaction (CSAT)

Willis Towers Watson Customer Satisfaction (CSAT) Score

54 / 100

Willis Towers Watson has an overall Customer Satisfaction score of 54 rated by its users and customers.

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Very Satisfied	28%
Satisfied	26%
Neither Satisfied nor Dissatisfied	21%
Dissatisfied	6%
Very Dissatisfied	19%

Very Satisfied

28%

Satisfied

26%

Neither Satisfied nor Dissatisfied

21%

Dissatisfied

Very Dissatisfied

19%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Willis Towers Watson Customer Satisfaction

Willis Towers Watson's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by Other customers.

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Ranked Willis Towers Watson Customer Satisfaction the Highest

31-35	67%
Insurance	67%
Over 10 Years	67%

Ranked Willis Towers Watson Customer Satisfaction the Lowest

56-60	33%
Less than 1 Year	33%
Other	25%

Willis Towers Watson Customer Satisfaction Score by Gender

Female customers rated Willis Towers Watson's Customer Satisfaction score 24 points higher than Male customers.

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36 / 100

Male

	Very Satisfied	18%
	Satisfied	18%
	Neither Satisfied nor Dissatisfied	27%
	Dissatisfied	0%
	Very Dissatisfied	37%

60 / 100

Female

	Very Satisfied	40%
	Satisfied	20%
	Neither Satisfied nor Dissatisfied	20%
	Dissatisfied	0%
	Very Dissatisfied	20%

Willis Towers Watson Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Willis Towers Watson's Customer Satisfaction (CSAT) score was rated 55% according to Caucasian users and customers.

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55 / 100

Very Satisfied	33%
Satisfied	22%
Neither Satisfied nor Dissatisfied	22%
Dissatisfied	0%
Very Dissatisfied	23%

Very Satisfied

33%

Satisfied

22%

Neither Satisfied nor Dissatisfied

22%

Dissatisfied

Very Dissatisfied

23%

CSAT according to African American/Black

Willis Towers Watson's Customer Satisfaction (CSAT) score was rated 66% according to African American/Black users and customers.

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66 / 100

Very Satisfied	33%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	34%

Very Satisfied

33%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

34%

CSAT according to Asian or Pacific Islander

Willis Towers Watson's Customer Satisfaction (CSAT) score was rated 40% according to Asian or Pacific Islander users and customers.

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40 / 100

Very Satisfied	20%
Satisfied	20%
Neither Satisfied nor Dissatisfied	40%
Dissatisfied	0%
Very Dissatisfied	20%

Very Satisfied

20%

Satisfied

20%

Neither Satisfied nor Dissatisfied

40%

Dissatisfied

Very Dissatisfied

20%

CSAT according to Other

Willis Towers Watson's Customer Satisfaction (CSAT) score was rated 25% according to Other users and customers.

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25 / 100

Very Satisfied	25%
Satisfied	0%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	50%

Very Satisfied

25%

Satisfied

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

50%

Willis Towers Watson Customer Satisfaction Score by Age

Willis Towers Watson's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.

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100

Breakdown

Age

Score

31-35

67%

51-55

33%

56-60

33%

61-65

66%

Willis Towers Watson Customer Satisfaction Score by Usage

Willis Towers Watson's Customer Satisfaction score was rated the highest by customers who have used Willis Towers Watson's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	33
1 to 2 Years	50
2 to 5 Years	60
5 to 10 Years	33
Over 10 Years	67

Willis Towers Watson Customer Satisfaction Score by Industry

Willis Towers Watson's Customer Satisfaction score was rated the highest by Insurance industry customers, and the lowest by Banking and Financial Services industry customers.

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Banking and Financial Services	66
Insurance	67

Willis Towers Watson Customer Satisfaction vs. Competitors

Compared to its competitors, Willis Towers Watson's Customer Satisfaction score is rated right above Officevibe, and is preceded by Lockton.

COMPANY		Customer Satisfaction (CSAT) Score
	TINYpulse	100%
	Roland Berger	80%
	Capco	67%
	Arthur J. Gallagher & Co.	64%
	Lockton	63%
	Willis Towers Watson	54%
	Officevibe	40%

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Willis Towers Watson's Customer Satisfaction score is rated right above USAA, and is preceded by American Express.

COMPANY		Customer Satisfaction (CSAT) Score
	Visa	82%
	Mastercard	79%
	JPMorgan Chase & Co	77%
	Stripe	68%
	PayPal	64%
	Block	63%
	American Express	62%
	Willis Towers Watson	54%
	USAA	30%

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Willis Towers Watson Customer Service

3.1/5

Willis Towers Watson has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.

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About Willis Towers Watson's Customer Service

Address

London United Kingdom

Website

http://www.towerswatson.com

Quick Insights into Willis Towers Watson Customer Service

Willis Towers Watson's Customer Service score was rated highest by customers from the Accounting industry, and rated lowest by customers from the Tech industry.

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Ranked Willis Towers Watson Customer Service the Highest

Accounting	4.1
18-25	4
African American/Black	4

Ranked Willis Towers Watson Customer Service the Lowest

Asian or Pacific Islander	2.6
5 to 10 Years	2
Tech	1.5

Willis Towers Watson Customer Service Score by Gender

Female customers rated Willis Towers Watson's Customer Service score 0.6 stars higher than Male customers.

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Male

2.8/5

Female

3.4/5

Willis Towers Watson Customer Service Score by Ethnicity

Willis Towers Watson's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.9	Caucasian	2.9
African American/Black 4	African American/Black	4
Asian or Pacific Islander 2.6	Asian or Pacific Islander	2.6
Other 2.8	Other	2.8

Willis Towers Watson Customer Service Score by Age

Willis Towers Watson's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 4	18-25	4
31-35 3.7	31-35	3.7
51-55 2.9	51-55	2.9
56-60 3.3	56-60	3.3
61-65 3.1	61-65	3.1

Willis Towers Watson Customer Service Score by Usage

Willis Towers Watson's Customer Service score was rated the highest by customers who have used Willis Towers Watson's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	3.1
1 to 2 Years	3
2 to 5 Years	3.2
5 to 10 Years	2
Over 10 Years	3.7

Willis Towers Watson Customer Service Score by Industry

Willis Towers Watson's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech	1.5
Accounting	4.1
Banking and Financial Services	3.3
Insurance	3.5

Willis Towers Watson Customer Service vs. Competitors

Compared to its competitors, Willis Towers Watson's Customer Service score is rated right below Lockton.

COMPANY		Customer Service Score
	Roland Berger	3.9/5
	TINYpulse	3.6/5
	Capco	3.6/5
	Arthur J. Gallagher & Co.	3.3/5
	Officevibe	3.2/5
	Lockton	3.1/5
	Willis Towers Watson	3.1/5

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Willis Towers Watson's Customer Service score is rated right below PayPal.

COMPANY		Customer Service Score
	Visa	4/5
	JPMorgan Chase & Co	4/5
	Mastercard	3.9/5
	Stripe	3.6/5
	Block	3.4/5
	American Express	3.4/5
	USAA	3.3/5
	PayPal	3.3/5
	Willis Towers Watson	3.1/5

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Willis Towers Watson as an Employer

3.9/5

Willis Towers Watson has a 3.9/5 stars for its overall company culture rated by their employees

top

35%

CEO of Willis Towers Watson

John Haley

In the Top 35% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Willis Towers Watson scored a -12 for Net Promoter Score and a 6 for Employee Net Promoter Score. NPS gauges how likely a customer of Willis Towers Watson would recommend the brand to a friend. ENPS measures how likely Willis Towers Watson employees would recommend working at Willis Towers Watson to a friend.

Net Promoter Score

-12

NPS Score

35%	Promoters
18%	Passive
47%	Detractors

Employee Net Promoter Score

eNPS Score

41%	Promoters
24%	Passive
35%	Detractors

Global Ranking Snapshot

Willis Towers Watson is ranked #694 in the Global Top 100 Brands. It ranks just behind PNC and just ahead of Robert Half.

RANK			INDUSTRY
692	Scripps Health	Chris Gorder	Health and Wellness
693	PNC	William Demchak	Banking and Financial Services
694	Willis Towers Watson	John Haley	Banking and Financial Services
695	Robert Half	Harold Messmer	Business and Consumer Services
696	Belkin International	Chet Pipkin	Consumer Goods
697	Pressed Juicery	Hayden Slater	Food and Beverages
698	DTE Energy	Gerard Anderson	Energy and Manufacturing

Banking and Financial Services Ranking Snapshot

Willis Towers Watson is ranked #55 in the Banking and Financial Services Industry. It ranks just behind PNC and just ahead of Robert Half.

RANK		Location
53	Northern Trust	Chicago, IL
54	PNC	Pittsburgh, PA
55	Willis Towers Watson	London
56	Robert Half	Menlo Park, CA
57	Citadel	Miami, FL
58	Prologis	San Francisco, CA
59	Ramsey Solutions