Chick-fil-A Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Negative, specific location still needs to improve management
Review from Customer Support Dept
It's not the best place to work. There are many other better jobs.
Review from Customer Support Dept
What do you like best about the leadership team?
They dont micromanage and allow us to do our job
Review from Customer Support Dept
There is a lot of team work
Review from Customer Support Dept
Everyone is friendly and helpful.
Review from Customer Support Dept
They are so helpful and special.
Review from Customer Support Dept
Everone is really friendly and like a second family.
Review from Customer Support Dept
What does the leadership team need to get better at?
Keeping things that happen outside of work outside of work they always bring personal things to rhe job
Review from Customer Support Dept
Not illegally taking peoples income and firing them for no apparent reason associated with the company or their work ethic.
Review from Customer Support Dept
Show more leadership, initiative, and some type of morals for what this company stands for. They should be nice to not only customers but employees too.
Review from Customer Support Dept
Following rules and regulations and being respectful
Review from Customer Support Dept
My location does not keep track of wages for team members and leaders and delegates part time hours to full time employees. The owner also is know for losing his temper and cursing out employees, which is completely inappropriate. People often feel like they are targeted.
Review from Customer Support Dept
What is the best part about your compensation package?
I have no issue with pay
Review from Customer Support Dept
The 401k and healthcare are amazing
Review from Customer Support Dept
Everything it is amazing for me.
Review from Customer Support Dept
Get paid every two weeks.
Review from Customer Support Dept
Free meals when working is a great benefit
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I just need this managers to understand that just because they are managers they cannot do wathever they want.
Review from Customer Support Dept
i do not want my check issued to my father
Review from Customer Support Dept
New mangers that follows the rules and regulations and let it be fair to everyone
Review from Customer Support Dept
Better pay, opportunities to grow and get promoted.
Review from Customer Support Dept
Chick-Fil-A is a greedy and selfish company that puts money before their employees. Working outside in the 100+ degree heat with no compensation is no way to treat employees.
Review from Customer Support Dept
What are some of the best things about your team?
Our ability to trust each other and keep the business going
Review from Customer Support Dept
Fast pace team and we get along great. It's just managers
Review from Customer Support Dept
They're great and self efficient
Review from Customer Support Dept
The other regular employees are respectful and honest individual each with a good attitude and understanding of the company.
Review from Customer Support Dept
Most coworkers are nice and fun to work with.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Teamwork, cleanliness, proper food handling
Review from Customer Support Dept
Keeping things to ourselves and not bring anythjng to the job
Review from Customer Support Dept
better communication please with coworker interaction
Review from Customer Support Dept
Team Leaders not to bully people
Review from Customer Support Dept
The workers are all socially and why did it between themselves all they do is talk about you and don't help at all even though you ask them multiple times do you have to speak to the manager and the manager doesn't do anything
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
They enjoy working with each other
Review from Customer Support Dept
It's easy to make friends
Review from Customer Support Dept
Morning shift employees at work
Review from Customer Support Dept
Friendly co workers make the environment less hostile
Review from Customer Support Dept
Not much. The environment and culture is not very good anymore.
Review from Customer Support Dept
What needs to change to make the company culture better?
Allowing more frequent breaks when able. Having more people working per shift to handle duties.
Review from Customer Support Dept
What did you like most about the interview process?
Asking about our skills an how active we are.
Review from Customer Support Dept
He was very friendly and excited about me working there
Review from Customer Support Dept
It was not that many questions to answer
Review from Customer Support Dept
That it was so simple and easy to get a job there which made me question how much people don't want this job
Review from Customer Support Dept
The group setting of the interview
Review from Customer Support Dept
What would you improve about your company's interview process?
The interview does not reflect the actual work environment.
Review from Customer Support Dept
Be more professional, don't keep interviewee waiting for hours, and do not keep rescheduling because of company's poor time management.
Review from Customer Support Dept
I think communicating with people more effectively would be nice.
Review from Customer Support Dept
What makes you most happy at work?
That i made a customer happy.
Review from Customer Support Dept
Being able to help and make people happy
Review from Customer Support Dept
When Celeste isn't the manager I excel at my job
Review from Customer Support Dept
Free food and discount. Working with friends.
Review from Customer Support Dept
I am most happy at work when the clock reads 3:00 Pm and I leave.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Take care of their employess
Review from Customer Support Dept
better food quality and costumer service
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Some customers be rude and disrespectful
Review from Customer Support Dept
Either the managers need to step up and really speak to each employee about how their day in training is going have a one on one with each one or everybody will end up quitting myself as well
Review from Customer Support Dept
Turn over rate is extremely high and employees are being targeted, disrespected and not recognized or receiving fair wages
Review from Customer Support Dept
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