Cracker Barrel Sales Manager Employee Reviews
Briefly describe your overall experience at your company
The company is great however the problem lies with my manager
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My overall experience at my company has been positive and skill-developing for my career.
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What do you like best about the leadership team?
They care about their employees
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My leadership team is very responsive to almost every employee situation that can arise in our workplace.
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They are supporting and ready to help when im in the weeds.
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I like that everyone works together. I like how the managers follow strict guidance from corporate policies, making favoritism limited, and lots of leadership.
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Team work communicative leadership and understanding staff
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What does the leadership team need to get better at?
The leadership team needs to get better at not spreading rumors about the other workers, sharing personal information about the other workers without the workers consent.
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They need to get better at training, management and treating their employees correctly
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Too many rules and too much pressure on employees to sell.
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You all need to respond! You say you care but don't even Kno what's going on in your stores with these managers!! I watch our district manager come and not even realize that nothing is right and that they only do things when he is there!!!! It's pathetic and I plan on talking with my attorney!!!
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Everything dont sleep with employees, have respect for employees,
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What is the best part about your compensation package?
Paid vacation as a part time employee, employee discount at any cracker barrel
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I like the amount of pay we are given, because it is fair.
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retirement plan and health insurance
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Flexible hours on the job while maintaining full time benefits. It's affordable, and discount stock options are a plus.
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Heat values and good selection.
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Why do you feel undervalued and what would make you feel better about your compensation?
Not being screamed at constantly would definitely help.
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New employees come in after us and get paid more.
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I feel undervalued because I receive low pay and no benefits for my multitasking job.
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I've been working at dish for three years and I need something new and fresh. I want to be a line cook. I've asked my GM, but I feel it's not getting through. And now the current scheduling manager is cutting my hours with the same schedule for one month.
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Other stores are paid more on the hour than our retail area.
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What are some of the best things about your team?
My team is very close knit. It’s like a family. I
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Look out for each other
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Some of the best things about my team are positive attitudes and the natural incentive to try their best at any task.
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They are supporting and like working with me
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I like that everyone is able to work together, even though it is a competitive field.
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What do your coworkers need to improve and how could you work together better?
Again not spreading rumors about the other coworker and actually working together as a team instead of choosing favorites
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They could be more respectful and more attentive to their work
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New coworkers leave within their first month and for those who stay are nice and work together.
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There is too much gossip in the workplace and favoritism
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They need to all do their work. Hardly anyone does their assignments. No one wants to interact with customers to sell. Teamwork is very important, and so is accountability.
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What is most positive about the culture and environment at your company?
As far as the retail side I would say interacting with the customers is the most positive
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Nothing, I dread going in because there is always something. I can't even ask for days off without worrying about being put back on the schedule
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Optimistic attitudes among my coworkers are the most positive things about the culture and environment at my company.
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The money I make is nice
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I like that everyone is included and there is no favoritism
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What needs to change to make the company culture better?
They need to loosen up a bit on rules and they need to stop gossiping about one another and they need to become more organized
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Friendly managers would be a start.
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The restaurant managers and grill cooks are hostile. Maybe Hr could offer mandatory meetings where managers are taught how to talk to and handle their employees.
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Staff is stretched thin so we have no staff to support the volume of business in turn, we're frustrated and sometimes take it out on each other
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Better in store management and for corporate to take complaints more seriously from employees.
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What did you like most about the interview process?
That everything was very clear and if you needed elaboration then they had no problem doing so
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The fact that it was so short
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I liked the in-depth questions that my manager asked during the interview process.
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Two different manager interview an future employee. Helps with meeting all bosses.
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It was simple and easy.
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What would you improve about your company's interview process?
The interview could be more professional
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Manager was not too interested in talking and rushed
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Be on time like the person waiting to be interviewed was on time... Instead making someone wait an hour while u do ABSOLUTELY NOTHING!!!
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When people come in to interview, they're sat waiting for a manager for so long. I waited for almost thirty minutes once.
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Having people wait for up to an hour until they talk with them
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What makes you most happy at work?
The customers make me the most happy
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My coworkers and guests are the best thing.
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I get to see my coworkers
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My manager makes me the most happy at work.
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Making money to support myself
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What's going wrong and how can it be improved?
Certain managers at my location prefer certain employees and promote them because of their relationship and not because of the job they produce. The manager will treat the other employees badly and put his partner on a pedestal. He will compare the other employees to her and make them do the her job
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The work I do is menial, the conversations are clearly insincere, and these create a mind numbing experience when I work. Also when I go it is slow with little activity aside from the occasional spark of life.
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I used to look forward to work everyday, but it changed when we got a new retail manager. It also changed for me when I became aware of how our management lies to our staff.
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Let me just say this anytime a manager let's a girl call other girls to her place of employment to jump on her co worker and the manager just scolds the girl for leaving to avoid the situation and let's the other party keep their job it's a PROBLEM FOR ME!!! This is called a hostile work environment
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Management acts like it's high school.
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What would you most like to see improved at your company?
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