Dillard's Customer Support Department Employee Reviews | Comparably
Dillard's, Inc. is a mid-range department store chain in the United States read more
EMPLOYEE
PARTICIPANTS
1519
TOTAL
RATINGS
12666

Dillard's Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

We have a great team who are motivational and enviuraging

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

check the behavior of the manager and the assistant store manager

Review from Customer Support Dept

Actually being leaders and caring for their employees.

Review from Customer Support Dept

Train existing employees how to treat a new employee I was hired at Myrtle beach as cash/office customer service The person who was to train me was very rude Would not answer my questions spent most of the time on her phone She also spoke to customers very rudely Need to investigate

Review from Customer Support Dept

They yell and are very disrespectful to new hires . At first I thought a few of them were having a bad day but most of them are unprofessional !! I retired from being an assistant store director and wanted to work part time and didn’t t

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

It is awesome all around

Review from Customer Support Dept

401K, medical, retirement,sick leave, everything

Review from Customer Support Dept

Dental and vision for part time employees

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Dillard's yet.
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What are some of the best things about your team?

Team Reviews

understanding comprehension respect work best

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Some of them are very territorial and get mad when one of "their" customers come and check out with me.

Review from Customer Support Dept

Need to participate in Team Training

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Produce is excellent Location cleanniless

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

A new leadership who cares about employees and not believe all are thieves

Review from Customer Support Dept

Hold associates accountable for their actions.

Review from Customer Support Dept

Leadership shouldn't cater to a few people who are their favorites and let their favorites bully the other coworkers.

Review from Customer Support Dept

Managers need to be trained on how they treat employees

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

Different people who were very nice than now

Review from Customer Support Dept

The store manager was upbeat and positive and remained that way until he transferred.

Review from Customer Support Dept

It was fairly fast paced

Review from Customer Support Dept

Positive and very pro company

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

managers could do better they don't explain

Review from Customer Support Dept

To be more truthful about position

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

customers when they are satisfied and happy with the service

Review from Customer Support Dept

Being with customers helping them find what they want.

Review from Customer Support Dept

get to help the customers and be with my friends

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

This store has a very bad reputation in this area! Please bring it back up to par.

Review from Customer Support Dept

Existing employees need to be trained in personal skills

Review from Customer Support Dept

Employees and managers need to be trained on working with fellow members and anti bullying in the workplace

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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