H&R Block Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
nice people easy to get along with
Review from Sales Dept
Communication. They always keep us informed.
Review from Sales Dept
They are always looking for ways to improve for both the client and the employee.
Review from Sales Dept
Family oriented and very understanding.
Review from Sales Dept
A lot of energies are spent on items that do not help the local offices. The training department should all be dismissed for very poor quality of training. The Pillars and definitions and behaviors are global and do not support the local tax pros.
Review from Sales Dept
What does the leadership team need to get better at?
Listening to the people who actually work inthe offices.
Review from Sales Dept
The executives from district manager and up only look at reports, not reality. Office managers and tax pros were all given pay cuts while everyone else received raises this year. Decreases in prices is being shouldered by those that do the actual work of taxes.
Review from Sales Dept
Top leadership knows nothing about the tax industry.
Review from Sales Dept
Bring in outside management for the local store management.
Review from Sales Dept
What is the best part about your compensation package?
they pay vary well for the work I do
Review from Sales Dept
We get an hourly pay plus performance based commission as well as cash incentives for completing goals or contest.
Review from Sales Dept
I can contribute to 401k with a company match
Review from Sales Dept
i love the commission based job
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes. Treat "seasonal" workers better. I work all year except 8 consecutive weeks, nothing but a 401k with no match...
Review from Sales Dept
I don't feel that the industry itself pays as well as it should for the type of services the client receives so I don't see for now a way to improve that for anyone.
Review from Sales Dept
We earn the same as the kid next door flipping burgers, but yet we have to know and do so much more. Even the store managers! Pay us fairly! $20 for tax pros and $30 for office leaders, and don't cut our pay because we don't earn our commission.
Review from Sales Dept
They base our pay on revenue, but we have no control over prices. There are no benefits.
Review from Sales Dept
What are some of the best things about your team?
we all get along well
Review from Sales Dept
They put the client's needs ahead of their own.
Review from Sales Dept
Communication and willingness to share information with each other as well as the great lengths that they go to help and assist our clients.
Review from Sales Dept
Dedicated, diverse, client focused and knowledgeable
Review from Sales Dept
Some offices work as a team. But some offices have one main tax pro that takes all the business.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Coworkers don't care about the quality of customer service and will stab each other in the back over returns.
Review from Sales Dept
Cutthroat, a lot of tax returns done by unqualified preparers
Review from Sales Dept
they need to learn to work as a team
Review from Sales Dept
What is most positive about the culture and environment at your company?
we all work well together
Review from Sales Dept
We all feel like family.
Review from Sales Dept
People that work at H&R Block have either been doing so because they like the clients or sometimes because they like the team but rarely because they feel properly compensated.
Review from Sales Dept
The team work and constant communication so everyone is up to date and fully informed of updates and changes in the company and with tax law changes.
Review from Sales Dept
Interacting with other tax pros.
Review from Sales Dept
What needs to change to make the company culture better?
Better pay, better training, fewer hours. Understand that no one works at Block as a career. Your work force is housewives, retirees, college students, and those wanting a second job; people who just want a little extra.
Review from Sales Dept
They need to drop the extra-curricular activities and concentrate on being professional tax preparers.
Review from Sales Dept
managers need to step up to the plate and not tolerate negative talk
Review from Sales Dept
What did you like most about the interview process?
it was short and to the point
Review from Sales Dept
That i didn't feel like I was under a microscope.
Review from Sales Dept
The staff was accommodating the entire time.
Review from Sales Dept
Very informative and focus mostly on success strategies for the future.
Review from Sales Dept
Nothing to add to this.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of H&R Block yet.
Be the first to contribute a review.
What makes you most happy at work?
I enjoy seeing old clients and new clients
Review from Sales Dept
Staying busy and learning new things
Review from Sales Dept
Being with my teams and my clients.
Review from Sales Dept
My clients. They are the reason I still work there.
Review from Sales Dept
The level of respect between associates is usually a priority and it shows when the client is brought in to interact with the team.
Review from Sales Dept
What's going wrong and how can it be improved?
We are not Walmart. Quit trying to run the company like it's a big box store. We are a service industry, not a sales industry.
Review from Sales Dept
Pay needs to be increased.
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of H&R Block yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of H&R Block yet.
Be the first to contribute a review.