TSA Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
Everything.... easy to work with.....
Review from Operations Dept
Dont really know the leadership team they dont communicate
Review from Operations Dept
Can see managers on the floor when it's busy, willing to do some of the positions needed to make lines run faster.
Review from Operations Dept
What does the leadership team need to get better at?
Stop punitive actions. Treat officers at adults.
Review from Operations Dept
Communication with field workers and understanding that they help facilitate and support the workforce. Listen to what those who perform the job are saying about improvements.
Review from Operations Dept
Be real, understand they are there to support their officers not to tear them down.
Review from Operations Dept
They only care about themselves
Review from Operations Dept
They had their favorite employees. I was not one of them so no matter how hard I worked I was invisible
Review from Operations Dept
What is the best part about your compensation package?
Healthcare coverage.... including dental.... awesome...
Review from Operations Dept
The Retirement plan and life insurance
Review from Operations Dept
Matching 401k and medical benefits.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes I feel undervalued. Their "human resources" are completely expendable, and they wonder why they have a morale problem.
Review from Operations Dept
If I her the raise and lay I truly deserve for risking my life for this job
Review from Operations Dept
We are exposed to irate passengers and unprofessional colleagues and still have to keep our composture and earn public trust. The government can shutdown at any time leaving us to hardship and still having to come to work. A higher wage would allow the opportunity to save.
Review from Operations Dept
More money, less stress and hours.
Review from Operations Dept
For all the work we do we don't get paid enough
Review from Operations Dept
What are some of the best things about your team?
Meeting people from all over.
Review from Operations Dept
easy to work with every day....
Review from Operations Dept
We work together, the am work is very important
Review from Operations Dept
Diverse backgrounds not only ethnically but also proffesionaly. Every one brings something different to the table.
Review from Operations Dept
My trams work hard to complete the mission every day with short staffing and bad leadership.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
If u get the right team it can be good
Review from Operations Dept
What is most positive about the culture and environment at your company?
Excellent company culture overall... nice...
Review from Operations Dept
Bonuses, positive briefings, supervision that teaches you before calling you out.
Review from Operations Dept
Most positive about my job is that myself and team ensures the public is safe at all cost.
Review from Operations Dept
Working with different people, different cultures, meeting a lot of people
Review from Operations Dept
What needs to change to make the company culture better?
Management, policies, values, punitive actions
Review from Operations Dept
Management, pay raise, employees are not treated well
Review from Operations Dept
We shouldn't have to take constant abuse from customers
Review from Operations Dept
Leadership needs to trust employees and praise more
Review from Operations Dept
What did you like most about the interview process?
very easy process... no issues....
Review from Operations Dept
The fact that they give you a fair chance of answering questions necessary
Review from Operations Dept
Negotiated pay and either matching the pay.
Review from Operations Dept
The 2 guys were very nice and friendly
Review from Operations Dept
What would you improve about your company's interview process?
Use qualified people, not just whomever you can get.
Review from Operations Dept
What makes you most happy at work?
working with coworkers and people....
Review from Operations Dept
When everyone on my lane wants to actually work, when we pass a test and mitigate the threat, when managers notice we're doing our work.
Review from Operations Dept
What's going wrong and how can it be improved?
Burn it down and build a new one.
Review from Operations Dept
Not every one is on the same page, too many lazy employees, pay is too low
Review from Operations Dept
To many in the upper level just there for a paycheck and retirement. They don't or want to concern themselves with what it takes to be effective
Review from Operations Dept
Just too much stress and not enough support
Review from Operations Dept
Better leadership is needed, support from leadership, and recognition for performance during stressful situations every day.
Review from Operations Dept
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