51
NPS
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Betches is ranked #102 in Media and Entertainment Brands
Betches is ranked #102 in Media and Entertainment Brands
About Betches' Brand
We’re the website, Instagram, podcasts, store, books – everywhere that young females go to experience the thoughts that run through their heads. Betches’s brand is ranked #832 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Betches. When compared to other organizations within the Media and Entertainment industry, Betches is ranked #102.
Brand at a Glance
85%
Customer Loyalty
4.1/5
Product Quality
4.3/5
Pricing
4.3/5
Customer Service
Betches Ranking
- #102 in Media and Entertainment
Betches NPS
Betches's Net Promoter Score (NPS) is a 51 with 68% Promoters, 15% Passives, and 17% Detractors. Net Promoter Score tracks whether Betches's customers would recommend using the product based on a scale of -100 to 100.
Betches Overall NPS
| 68% | Promoters |
|---|---|
| 15% | Passives |
| 17% | Detractors |
Betches NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 53 | Sep 2022 | 53 |
Nov 2022 52 | Nov 2022 | 52 |
Dec 2022 52 | Dec 2022 | 52 |
Apr 2023 51 | Apr 2023 | 51 |
May 2023 53 | May 2023 | 53 |
Jun 2023 53 | Jun 2023 | 53 |
Aug 2023 52 | Aug 2023 | 52 |
Oct 2023 52 | Oct 2023 | 52 |
Nov 2023 52 | Nov 2023 | 52 |
Jan 2024 51 | Jan 2024 | 51 |
Jun 2024 51 | Jun 2024 | 51 |
Dec 2024 51 | Dec 2024 | 51 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Betches NPS by Gender
Betches's NPS was rated 57 by Female customers on Comparably.
Female
57
Betches's NPS was rated 57 by Female customers on Comparably.
71%
Promoters
15%
Passives
14%
Detractors
Male
N/A
Betches's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Betches NPS by Ethnicity
Betches's NPS was rated 45 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 45 | Caucasian | 45 |
Betches NPS by Age
Betches's NPS was rated 67 points by customers ages 26-30 on Comparably.
Betches NPS by Usage
Betches's NPS was rated 40 points by customers who have used Betches's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 40 | 2 to 5 Years | 40 |
Betches NPS vs Companies in Media and Entertainment
In the Media and Entertainment industry, Betches's NPS is rated right above Spotify, and is preceded by Nintendo.
| COMPANY | NPS Score | |
|---|---|---|
 | Nintendo | 55 |
 | Betches | 51 |
 | Spotify | 49 |
 | Apple | 48 |
 | Netflix | 43 |
 | The Walt Disney Company | 38 |
 | ROBLOX | 38 |
 | Rockstar Games | 38 |
 | 21 | |
Betches Customer Reviews
Out of the 3 Betches customer reviews 3 were positive and 0 were constructive. Betches customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Betches Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Betches users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Betches Customer Loyalty Score by Gender
Betches's Customer Loyalty score was rated 87 by Female customers on Comparably.
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Female
87%
Yes
Male
N/A
Yes
Betches Customer Loyalty Score by Ethnicity
Betches's Customer Loyalty score was rated 80% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Betches.
80
out of 100
Caucasian
Betches Customer Loyalty Score by Age
Betches's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
Betches Customer Loyalty Score by Usage
Betches's Customer Loyalty score was rated 64% by customers who have used Betches's products/services for 2 to 5 Years.
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Customer Loyalty for Other Media and Entertainment Brands
In the Media and Entertainment industry, Betches's Customer Loyalty score is rated right above Instagram, and is preceded by Apple.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ROBLOX | 89% |
| Nintendo | 89% |
| Netflix | 87% |
| Spotify | 87% |
| Apple | 86% |
| Betches | 85% |
| 84% | |
| Rockstar Games | 84% |
| The Walt Disney Company | 83% |
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Betches Product Quality
4.1/5
Betches has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Betches Product Information
Betches’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.betches.com/
- Company Size
- 11-50 Employees
Industry
Media
Quick Insights into Betches Product Quality
Betches's Product Quality score was rated highest by customers ages 26-30.
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Ranked Betches Product Quality the Highest
Betches Product Quality Score by Gender
Betches's Product Quality score was rated 4.4 by Female customers on Comparably.
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Female
4.4/5
Male
N/A
Betches Product Quality Score by Ethnicity
Betches's Product Quality score was rated 4.2 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Betches Product Quality Score by Age
Betches's Product Quality score was rated 4.8 stars by customers ages 26-30 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.8 | 26-30 | 4.8 |
Betches Product Quality Score by Usage
Betches's Product Quality score was rated 4 stars by customers who have used Betches's products/services for 2 to 5 Years.
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Product Quality for Other Media and Entertainment Brands
In the Media and Entertainment industry, Betches's Product Quality score is rated right above The Walt Disney Company, and is preceded by Spotify.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nintendo | 4.4/5 |
| Apple | 4.3/5 |
| Netflix | 4.2/5 |
| Spotify | 4.2/5 |
| Betches | 4.1/5 |
| The Walt Disney Company | 4.1/5 |
| Rockstar Games | 4.1/5 |
| ROBLOX | 4/5 |
| 3.7/5 |
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Betches Pricing
Betches ROI & Value For Money
4.3/5
Betches has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Quick Insights into Betches ROI
Betches's ROI score was rated highest by customers ages 26-30.
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Ranked Betches ROI the Highest
Betches ROI Score by Gender
Betches's ROI score was rated 4.5 by Female customers on Comparably.
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Female
4.5/5
Male
N/A
Betches ROI Score by Ethnicity
Betches's ROI score was rated 4.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Betches.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Betches ROI Score by Age
Betches's ROI score was rated 4.7 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Betches.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.7 | 26-30 | 4.7 |
Betches ROI Score by Usage
Betches's ROI score was rated 4.4 stars by customers who have used Betches's products/services for 2 to 5 Years.
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ROI for Other Media and Entertainment Brands
In the Media and Entertainment industry, Betches's ROI score is rated right above Spotify.
| COMPANY | Pricing Score | |
|---|---|---|
| Betches | 4.3/5 |
| Spotify | 4/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Apple | 4/5 |
| Rockstar Games | 3.8/5 |
| ROBLOX | 3.8/5 |
| The Walt Disney Company | 3.7/5 |
| 3.5/5 |
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Betches Customer Satisfaction (CSAT)
Betches Customer Satisfaction (CSAT) Score
81 / 100
Betches has an overall Customer Satisfaction score of 81 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
49%
Satisfied
32%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
2%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Betches Customer Satisfaction
Betches's Customer Satisfaction score was rated highest by customers ages 26-30.
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Ranked Betches Customer Satisfaction the Highest
Betches Customer Satisfaction Score by Gender
Betches's Customer Satisfaction score was rated 72 by Female customers on Comparably.
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72 / 100
FemaleVery Satisfied | 45% | |
|---|---|---|
Satisfied | 27% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 10% | |
Very Dissatisfied | 9% |
Betches Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Betches' Customer Satisfaction (CSAT) score was rated 66% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Betches.
66 / 100
Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
12%
Very Dissatisfied
11%
Betches Customer Satisfaction Score by Age
Betches's Customer Satisfaction score was rated 83 points by customers ages 26-30 on Comparably.
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0
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40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 83% |
Customer Satisfaction for Other Media and Entertainment Brands
In the Media and Entertainment industry, Betches's Customer Satisfaction score is rated right above The Walt Disney Company, and is preceded by Spotify.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nintendo | 88% |
| Netflix | 85% |
| Apple | 85% |
| Spotify | 85% |
| Betches | 81% |
| The Walt Disney Company | 77% |
| Rockstar Games | 76% |
| ROBLOX | 73% |
| 61% |
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Betches Customer Service
4.3/5
Betches has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
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About Betches's Customer Service
Address
Flatiron, New York City, NY 10010
Website
http://www.betches.com/
Quick Insights into Betches Customer Service
Betches's Customer Service score was rated highest by customers ages 26-30.
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Ranked Betches Customer Service the Highest
Betches Customer Service Score by Gender
Betches's Customer Service score was rated 4.4 by Female customers on Comparably.
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Female
4.4/5
Male
N/A
Betches Customer Service Score by Ethnicity
Betches's Customer Service score was rated 4.3 stars by Caucasian customers on Comparably.
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0
20
40
60
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100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
Betches Customer Service Score by Age
Betches's Customer Service score was rated 4.6 stars by customers ages 26-30 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.6 | 26-30 | 4.6 |
Betches Customer Service Score by Usage
Betches's Customer Service score was rated 3.9 stars by customers who have used Betches's products/services for 2 to 5 Years.
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Customer Service for Other Media and Entertainment Brands
In the Media and Entertainment industry, Betches's Customer Service score is rated right above Apple.
| COMPANY | Customer Service Score | |
|---|---|---|
| Betches | 4.3/5 |
| Apple | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Spotify | 4/5 |
| Rockstar Games | 3.7/5 |
| ROBLOX | 3.6/5 |
| 3.3/5 |
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Betches as an Employer
4.4/5
Betches has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Betches scored a 51 for Net Promoter Score and a 82 for Employee Net Promoter Score. NPS gauges how likely a customer of Betches would recommend the brand to a friend. ENPS measures how likely Betches employees would recommend working at Betches to a friend.
Net Promoter Score
51
NPS Score
| 68% | Promoters |
|---|---|
| 15% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
82
eNPS Score
| 88% | Promoters |
|---|---|
| 6% | Passive |
| 6% | Detractors |
Global Ranking Snapshot
Betches is ranked #832 in the Global Top 100 Brands. It ranks just behind Converse and just ahead of Heineken.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
830 |  | Betterment |  | Jonathan Stein | Banking and Financial Services |
831 |  | Converse |  | G. Scott Uzzell | Fashion and Beauty |
832 | | Betches | | Aleen Kuperman | Media and Entertainment |
833 |  | Heineken |  | Ronald Elzen | Food and Beverages |
834 |  | Zenoti |  | Sudheer Koneru | Tech |
835 |  | Zalora | | Tech | |
836 |  | Landmark | | Harry Rosenberg | Media and Entertainment |
Media and Entertainment Ranking Snapshot
Betches is ranked #102 in the Media and Entertainment Industry. It ranks just behind FANDOM and just ahead of Landmark.
| RANK | COMPANY | Location | |
|---|---|---|---|
100 |  | Chess.com | Mountain View, CA |
101 |  | FANDOM | California City, CA |
102 | | Betches | New York City, NY |
103 | | Landmark | |
104 |  | DC Comics | New York City, NY |
105 |  | Warner Bros. Discovery | New York City, NY |
106 |  | Automattic | San Francisco, CA |
