Automattic NPS & Customer Reviews | Comparably
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Ranked
#289
in
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Automattic is ranked #289 in Tech Brands

About Automattic's Brand

We are the people behind WordPress.com, WooCommerce, Jetpack, Simplenote, Longreads, VaultPress, Akismet, Gravatar, Crowdsignal, Cloudup, Tumblr, Day One, Pocket Casts and more. We believe in making the web a better place. We’re a distributed company with 1,877 Automatticians in 97 countries speaking 120 different languages. We’re committed to diversity, equity, and inclusion, and our common goal is to democratize publishing and commerce so that anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source and the vast majority of our work is available under the GPL. Come work with us! Automattic’s brand is ranked #872 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Automattic. When compared to other organizations within the Tech industry, Automattic is ranked #289. Among its major competitors, Automattic is ranked in 1st place for NPS while Pantheon is 2nd, and Squarespace is 3rd.Their current valuation is $3.00B

Brand at a Glance

91%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
4/5
Customer Service

Automattic CMO

Automattic Ranking

Automattic NPS

Automattic's Net Promoter Score (NPS) is a 46 with 65% Promoters, 16% Passives, and 19% Detractors. Net Promoter Score tracks whether Automattic's customers would recommend using the product based on a scale of -100 to 100.

Automattic Overall NPS

46
NPS
65%Promoters
16%Passives
19%Detractors
Automattic Overall NPS

Automattic NPS Trend

-100
-50
0
50
100
Feb 2024
48
Feb 202448
Apr 2024
47
Apr 202447
May 2024
46
May 202446
Aug 2024
46
Aug 202446
Sep 2024
48
Sep 202448
Dec 2024
48
Dec 202448
Jan 2025
47
Jan 202547
Feb 2025
47
Feb 202547
Mar 2025
45
Mar 202545
May 2025
45
May 202545
Dec 2025
45
Dec 202545
Jan 2026
45
Jan 202645

How Other Brands Compare

Automattic is ranked first for NPS among its competitors. Squarespace and Wix.com come in second and third, with GoDaddy coming in at #4. Among those competitors, it is the third most valued company behind Wix.com.

Automattic's Logo
Automattic
GoDaddy's Logo
GoDaddy
Squarespace's Logo
Squarespace
Wix.com's Logo
Wix.com
Global Ranking#872#237#434#989
NPS46-352923
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutral-
Valuation Updated every 24 hours for public companies$3.00B$13.16B$1.70B$16.70B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Automattic NPS by Gender

Female customers rated Automattic's NPS 60 points higher than Male customers.

Male

16

Automattic's NPS was rated 16 by Male customers on Comparably.

42%
Promoters
32%
Passives
26%
Detractors

Female

76

Automattic's NPS was rated 76 by Female customers on Comparably.

82%
Promoters
12%
Passives
6%
Detractors

Automattic NPS by Ethnicity

Automattic's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

-100
-50
0
50
100
Caucasian
55
Caucasian55
African American/Black
28
African American/Black28
Asian or Pacific Islander
25
Asian or Pacific Islander25
Other
34
Other34

Automattic NPS by Age

Automattic's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.

0
20
40
60
80
100
Promoters
43%
Passives
43%
Detractors
14%
18-2543%43%14%
Promoters
44%
Passives
23%
Detractors
33%
26-3044%23%33%
Promoters
50%
Passives
25%
Detractors
25%
31-3550%25%25%
Promoters
83%
Passives
17%
Detractors
0%
36-4083%17%0%
Promoters
66%
Passives
17%
Detractors
17%
41-4566%17%17%
Promoters
100%
Passives
0%
Detractors
0%
46-50100%0%0%

Automattic NPS by Usage

Automattic's NPS was rated the highest by customers who have used Automattic's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
0
Less than 1 Year0
1 to 2 Years
45
1 to 2 Years45
2 to 5 Years
23
2 to 5 Years23
5 to 10 Years
86
5 to 10 Years86
Over 10 Years
83
Over 10 Years83

Automattic NPS vs. Competitors

Compared to its competitors, Automattic's NPS is rated right above Pantheon.

Automattic NPS vs Companies in Tech

In the Tech industry, Automattic's NPS is rated right above Zoom Video Communications, and is preceded by Apple.

Automattic Customer Reviews

Out of the 9 Automattic customer reviews 6 were positive and 3 were constructive. Automattic customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Our company has been using your system for a few years now, however at the most recent renewal, we were locked out of the system, in such a way that we cannot access anything. A catch 22, we need to have access to renewal, but we can’t get access to renewa
What can this brand most improve?
I think this company is good
What do you value most about this brand?
authencity and other core values
What do you value most about this brand?
Customer feedback is the key
What do you value most about this brand?
What I value the most is WordPress

Automattic Customer Loyalty

91%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

91% of Automattic users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

91
91%
9
9%
Automattic Customer Loyalty

Automattic Customer Loyalty Score by Gender

Male customers rated Automattic's Customer Loyalty score 16% higher than Female customers.

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Male
100%
Yes
Female
84%
Yes

Automattic Customer Loyalty Score by Ethnicity

Automattic's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

% who answered "Yes"

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100
out of 100
Caucasian
74
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
100
out of 100
Other

Automattic Customer Loyalty Score by Age

Automattic's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.

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0
20%
40%
60%
80%
100%
18-25
87%
18-2587%
26-30
90%
26-3090%
31-35
100%
31-35100%
36-40
100%
36-40100%
41-45
100%
41-45100%
46-50
70%
46-5070%

Automattic Customer Loyalty Score by Usage

Automattic's Customer Loyalty score was rated the highest by customers who have used Automattic's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
100%
1 to 2 Years
100%
2 to 5 Years
93%
5 to 10 Years
87%
Over 10 Years
85%

Automattic Customer Loyalty Score by Industry

Automattic's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
92%
Accounting
100%
Arts and Entertainment
100%

Automattic Customer Loyalty vs. Competitors

Compared to its competitors, Automattic's Customer Loyalty score is rated right above Acquia.

COMPANYCustomer Loyalty Score
Automattic91%
Acquia80%
Wix.com79%
GoDaddy75%
Squarespace69%
Bluehost59%
Pantheon10%
JimdoN/A
MonoN/A

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Customer Loyalty for Other Tech Brands

In the Tech industry, Automattic's Customer Loyalty score is rated right above ROBLOX.

COMPANYCustomer Loyalty Score
Automattic91%
ROBLOX89%
Nintendo89%
Netflix87%
Google87%
Spotify87%
Apple86%
Zoom Video Communications84%
Peloton82%

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Automattic Product Quality

4.2/5

Automattic has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Automattic Product Information

Automattic’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Automattic's product the highest. Reviewers from the Arts and Entertainment industry rated Automattic the lowest at 4.1.

Website
http://automattic.com
Company Size
1,001-5,000 Employees

Industry

Tech
Consumer Services
Content
Ecommerce and Marketplaces

Quick Insights into Automattic Product Quality

Automattic's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers who have used Automattic's products/services for 2 to 5 Years.

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Ranked Automattic Product Quality the Highest

46-50
5
Other
5
5 to 10 Years
4.8

Ranked Automattic Product Quality the Lowest

Arts and Entertainment
4.1
Caucasian
4.1
2 to 5 Years
3.9

Automattic Product Quality Score by Gender

Female customers rated Automattic's Product Quality score 0.4 stars higher than Male customers.

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Male

4.2/5

Female

4.6/5

Automattic Product Quality Score by Ethnicity

Automattic's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
4.1
Caucasian4.1
African American/Black
4.2
African American/Black4.2
Asian or Pacific Islander
4.5
Asian or Pacific Islander4.5
Other
5
Other5

Automattic Product Quality Score by Age

Automattic's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
18-25
4.5
18-254.5
26-30
4.1
26-304.1
31-35
4.5
31-354.5
36-40
4.5
36-404.5
41-45
4.1
41-454.1
46-50
5
46-505

Automattic Product Quality Score by Usage

Automattic's Product Quality score was rated the highest by customers who have used Automattic's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
4.6
1 to 2 Years
4
2 to 5 Years
3.9
5 to 10 Years
4.8
Over 10 Years
4.8

Automattic Product Quality Score by Industry

Automattic's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech
4.2
Accounting
4.7
Arts and Entertainment
4.1

Automattic Product Quality vs. Competitors

Compared to its competitors, Automattic's Product Quality score is rated right above Pantheon.

COMPANYProduct Quality Score
Automattic4.2/5
Pantheon4.1/5
Squarespace4/5
Acquia4/5
Jimdo4/5
Wix.com3.7/5
GoDaddy2.2/5
Bluehost1.5/5
MonoN/A

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Product Quality for Other Tech Brands

In the Tech industry, Automattic's Product Quality score is rated right above Netflix, and is preceded by Zoom Video Communications.

COMPANYProduct Quality Score
Nintendo4.4/5
Apple4.3/5
Zoom Video Communications4.3/5
Automattic4.2/5
Netflix4.2/5
Spotify4.2/5
Google4.1/5
Peloton4/5
ROBLOX4/5

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Automattic Pricing

Automattic ROI & Value For Money

4/5

Automattic has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Automattic Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Tech industry think that they had the lowest ROI from Automattic.

Quick Insights into Automattic ROI

Automattic's ROI score was rated highest by customers ages 46-50, and rated lowest by customers who have used Automattic's products/services for Less than 1 Year.

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Ranked Automattic ROI the Highest

46-50
5
Over 10 Years
4.9
Accounting
4.6

Ranked Automattic ROI the Lowest

26-30
3.6
Other
3.6
Less than 1 Year
3.5

Automattic ROI Score by Gender

Female customers rated Automattic's ROI score 0.7 stars higher than Male customers.

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Male

3.9/5

Female

4.6/5

Automattic ROI Score by Ethnicity

Automattic's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.1
Caucasian4.1
African American/Black
4
African American/Black4
Asian or Pacific Islander
4.4
Asian or Pacific Islander4.4
Other
3.6
Other3.6

Automattic ROI Score by Age

Automattic's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
3.6
26-303.6
31-35
4.6
31-354.6
36-40
4.4
36-404.4
41-45
4.1
41-454.1
46-50
5
46-505

Automattic ROI Score by Usage

Automattic's ROI score was rated the highest by customers who have used Automattic's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.5
1 to 2 Years
4
2 to 5 Years
3.9
5 to 10 Years
4.8
Over 10 Years
4.9

Automattic ROI Score by Industry

Automattic's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
3.9
Accounting
4.6
Arts and Entertainment
4.1

Automattic Pricing vs. Competitors

Compared to its competitors, Automattic's ROI score is rated right above Pantheon, and is preceded by Squarespace.

COMPANYPricing Score
Squarespace4.1/5
Automattic4/5
Pantheon4/5
Acquia3.8/5
Jimdo3.8/5
Wix.com3.5/5
GoDaddy2/5
Bluehost1.5/5
MonoN/A

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ROI for Other Tech Brands

In the Tech industry, Automattic's ROI score is rated right above Google, and is preceded by Zoom Video Communications.

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Automattic Customer Satisfaction (CSAT)

Automattic Customer Satisfaction (CSAT) Score

84 / 100

Automattic has an overall Customer Satisfaction score of 84 rated by its users and customers.

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Very Satisfied49%
Satisfied35%
Neither Satisfied nor Dissatisfied7%
Dissatisfied3%
Very Dissatisfied6%
Very Satisfied
49%
Satisfied
35%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
3%
Very Dissatisfied
6%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Automattic Customer Satisfaction

Automattic's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Arts and Entertainment industry.

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Ranked Automattic Customer Satisfaction the Highest

18-25
100%
5 to 10 Years
100%
Accounting
100%

Ranked Automattic Customer Satisfaction the Lowest

41-45
80%
Caucasian
80%
Arts and Entertainment
67%

Automattic Customer Satisfaction Score by Gender

Female customers rated Automattic's Customer Satisfaction score 13 points higher than Male customers.

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87 / 100
Male
Very Satisfied
47%
Satisfied
40%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
6%
100 / 100
Female
Very Satisfied
69%
Satisfied
31%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Automattic Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Automattic's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.

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80 / 100
Very Satisfied60%
Satisfied20%
Neither Satisfied nor Dissatisfied10%
Dissatisfied0%
Very Dissatisfied10%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
10%

CSAT according to African American/Black

Automattic's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied43%
Satisfied57%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
43%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Automattic's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100
Very Satisfied43%
Satisfied57%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
43%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Automattic's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

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100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Automattic Customer Satisfaction Score by Age

Automattic's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
18-25 CSAT Score
100%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
18-25100%
26-30 CSAT Score
83%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
26-3083%
31-35 CSAT Score
100%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
31-35100%
36-40 CSAT Score
100%
Very Satisfied
25%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
36-40100%
41-45 CSAT Score
80%
Very Satisfied
80%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
41-4580%
46-50 CSAT Score
100%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%

Automattic Customer Satisfaction Score by Usage

Automattic's Customer Satisfaction score was rated the highest by customers who have used Automattic's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
100
1 to 2 Years
80
2 to 5 Years
89
5 to 10 Years
100
Over 10 Years
100

Automattic Customer Satisfaction Score by Industry

Automattic's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech
94
Accounting
100
Arts and Entertainment
67

Automattic Customer Satisfaction vs. Competitors

Compared to its competitors, Automattic's Customer Satisfaction score is rated right above Acquia.

COMPANYCustomer Satisfaction (CSAT) Score
Automattic84%
Acquia69%
Wix.com51%
Squarespace20%
GoDaddy16%
Bluehost6%
Pantheon0%
Jimdo0%
Mono0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Automattic's Customer Satisfaction score is rated right above Google, and is preceded by Spotify.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo88%
Netflix85%
Apple85%
Spotify85%
Automattic84%
Google81%
Zoom Video Communications74%
ROBLOX73%
Peloton63%

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Netflix's Logo
Apple's Logo
Spotify's Logo
Google's Logo
Zoom Video Communications' Logo
ROBLOX's Logo
Peloton's Logo

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Automattic Customer Service

4/5

Automattic has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Automattic's Customer Service

Address

69 29th Street #343, San Francisco, CA 94110


Website

http://automattic.com


Phone Number

(415) 350-3278

Quick Insights into Automattic Customer Service

Automattic's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers who have used Automattic's products/services for Less than 1 Year.

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Ranked Automattic Customer Service the Highest

46-50
5
Over 10 Years
4.7
Accounting
4.6

Ranked Automattic Customer Service the Lowest

26-30
3.7
Male
3.7
Less than 1 Year
3.6

Automattic Customer Service Score by Gender

Female customers rated Automattic's Customer Service score 0.8 stars higher than Male customers.

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Male

3.7/5

Female

4.5/5

Automattic Customer Service Score by Ethnicity

Automattic's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.1
Caucasian4.1
African American/Black
4
African American/Black4
Asian or Pacific Islander
4.4
Asian or Pacific Islander4.4
Other
3.8
Other3.8

Automattic Customer Service Score by Age

Automattic's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.

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0
20
40
60
80
100
18-25
3.8
18-253.8
26-30
3.7
26-303.7
31-35
4.6
31-354.6
36-40
4.5
36-404.5
41-45
4
41-454
46-50
5
46-505

Automattic Customer Service Score by Usage

Automattic's Customer Service score was rated the highest by customers who have used Automattic's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.6
1 to 2 Years
4
2 to 5 Years
3.7
5 to 10 Years
4.6
Over 10 Years
4.7

Automattic Customer Service Score by Industry

Automattic's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
3.9
Accounting
4.6
Arts and Entertainment
4.1

Automattic Customer Service vs. Competitors

Compared to its competitors, Automattic's Customer Service score is rated right above Squarespace, and is preceded by Pantheon.

COMPANYCustomer Service Score
Pantheon4.5/5
Automattic4/5
Squarespace3.9/5
Acquia3.7/5
Jimdo3.7/5
Wix.com3.4/5
GoDaddy1.6/5
Bluehost1.5/5
MonoN/A

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Customer Service for Other Tech Brands

In the Tech industry, Automattic's Customer Service score is rated right above Google, and is preceded by Apple.

COMPANYCustomer Service Score
Apple4.2/5
Automattic4/5
Google4/5
Zoom Video Communications4/5
Nintendo4/5
Peloton4/5
Netflix4/5
Spotify4/5
ROBLOX3.6/5

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Automattic's Logo
VS
Apple's Logo
Google's Logo
Zoom Video Communications' Logo
Nintendo's Logo
Peloton's Logo
Netflix's Logo
Spotify's Logo
ROBLOX's Logo

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Automattic as an Employer

4.5/5

Automattic has a 4.5/5 stars for its overall company culture rated by their employees

  Automattic CEO
top
10%
CEO of Automattic

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Automattic scored a 46 for Net Promoter Score and a 31 for Employee Net Promoter Score. NPS gauges how likely a customer of Automattic would recommend the brand to a friend. ENPS measures how likely Automattic employees would recommend working at Automattic to a friend.

Net Promoter Score

46
NPS Score
65%Promoters
16%Passive
19%Detractors

Employee Net Promoter Score

31
eNPS Score
56%Promoters
19%Passive
25%Detractors

Global Ranking Snapshot

Automattic is ranked #872 in the Global Top 100 Brands. It ranks just behind ZS and just ahead of Sasol Ltd..

RANKCOMPANYCEOINDUSTRY
870
World Wide Technology  World Wide Technology CEO
James Kavanaugh
Tech
871
ZS   ZS  CEO
Chris Wright
Business and Consumer Services
872
Automattic  Automattic CEO
Matt Mullenweg
Tech
873
Sasol Ltd.  Sasol Ltd. CEO
Bongani Nqwababa
Energy and Manufacturing
874
Decathlon  Decathlon CEO
Retail
875
Arup  Arup CEO
Alan Belfield
Health and Wellness
876
SABMiller  SABMiller CEO
Food and Beverages

Tech Ranking Snapshot

Automattic is ranked #289 in the Tech Industry. It ranks just behind World Wide Technology and just ahead of William Blair.

RANKCOMPANYLocation
287
Cloudflare
San Francisco, CA
288
World Wide Technology
Saint Louis, MO
289
Automattic
San Francisco, CA
290
William Blair
Chicago, IL
291
Veeva Systems
Pleasanton, CA
292
Skillshare
New York City, NY
293
Zoetis
Florham Park, NJ