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World Wide Technology is

Ranked

#288

Tech Brands

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World Wide Technology

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World Wide Technology

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World Wide Technology is ranked #288 in Tech Brands

About World Wide Technology's Brand

World Wide Technology, Inc., a systems integrator, provides information technology and supply chain solutions to the commercial, World Wide Technology’s brand is ranked #870 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of World Wide Technology. When compared to other organizations within the Tech industry, World Wide Technology is ranked #288. Among its major competitors, World Wide Technology is ranked in 2nd place for NPS while Nexus IS is 1st, and Dimension Data is 3rd.

Brand at a Glance

83%

Customer Loyalty

4.1/5

Product Quality

4.1/5

Pricing

4.1/5

Customer Service

World Wide Technology Ranking

^#288 in Tech
^#2 / 4 of its competitors

World Wide Technology NPS

World Wide Technology's Net Promoter Score (NPS) is a 40 with 61% Promoters, 18% Passives, and 21% Detractors. Net Promoter Score tracks whether World Wide Technology's customers would recommend using the product based on a scale of -100 to 100.

World Wide Technology Overall NPS

NPS

61%	Promoters
18%	Passives
21%	Detractors

World Wide Technology NPS Trend

-100

-50

100

Summary	Date	Score
Mar 2024 31	Mar 2024	31
Apr 2024 32	Apr 2024	32
May 2024 38	May 2024	38
Jun 2024 40	Jun 2024	40
Aug 2024 37	Aug 2024	37
Dec 2024 35	Dec 2024	35
Jan 2025 37	Jan 2025	37
Feb 2025 38	Feb 2025	38
Mar 2025 40	Mar 2025	40
Jul 2025 40	Jul 2025	40
Oct 2025 42	Oct 2025	42
Dec 2025 40	Dec 2025	40

How Other Brands Compare

World Wide Technology is ranked second for NPS among its competitors. Nexus IS and Dimension Data come in first and third, with Presidio coming in at #4.

	World Wide Technology	Presidio	Nexus IS	Dimension Data
Global Ranking	#870	#-	#-	#-
NPS	40	-18	100	21
Valuation Updated every 24 hours for public companies	-	$1.39B	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

World Wide Technology NPS by Gender

Female customers rated World Wide Technology's NPS 49 points higher than Male customers.

Male

World Wide Technology's NPS was rated 18 by Male customers on Comparably.

45%

Promoters

28%

Passives

27%

Detractors

Female

World Wide Technology's NPS was rated 67 by Female customers on Comparably.

67%

Promoters

33%

Passives

Detractors

World Wide Technology NPS by Ethnicity

World Wide Technology's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 0	Caucasian	0
Hispanic or Latino 33	Hispanic or Latino	33

World Wide Technology NPS by Age

World Wide Technology's NPS was rated 25 points by customers ages 18-25 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

25%

World Wide Technology NPS by Usage

World Wide Technology's NPS was rated the highest by customers who have used World Wide Technology's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 25	Less than 1 Year	25
1 to 2 Years -1	1 to 2 Years	-1

World Wide Technology NPS vs. Competitors

Compared to its competitors, World Wide Technology's NPS is rated right above Dimension Data, and is preceded by Nexus IS.

COMPANY		NPS Score
	Nexus IS	100
	World Wide Technology	40
	Dimension Data	21
	CyberCore Technologies	N/A
	FusionStorm	N/A
	Presidio	-18
	Red River Technology	-100

World Wide Technology NPS vs Companies in Tech

In the Tech industry, World Wide Technology's NPS is rated right above ROBLOX, and is preceded by Google.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	World Wide Technology	40
	ROBLOX	38
	Peloton	31

World Wide Technology Customer Reviews

Out of the 2 World Wide Technology customer reviews 2 were positive and 0 were constructive. World Wide Technology customer reviews reflect that all customers have a favorable experience using the products/services of the company.

World Wide Technology Customer Loyalty

83%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

83% of World Wide Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

83%

17%

World Wide Technology Customer Loyalty Score by Gender

Female customers rated World Wide Technology's Customer Loyalty score 25% higher than Male customers.

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Male

75%

Yes

Female

100%

Yes

World Wide Technology Customer Loyalty Score by Ethnicity

World Wide Technology's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

World Wide Technology Customer Loyalty Score by Age

World Wide Technology's Customer Loyalty score was rated 55% by customers ages 18-25 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 55%	18-25	55%

World Wide Technology Customer Loyalty Score by Usage

World Wide Technology's Customer Loyalty score was rated the highest by customers who have used World Wide Technology's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	78%
1 to 2 Years	66%

World Wide Technology Customer Loyalty Score by Industry

World Wide Technology's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech	78%
Accounting	70%

World Wide Technology Customer Loyalty vs. Competitors

Compared to its competitors, World Wide Technology's Customer Loyalty score is rated right above Dimension Data.

COMPANY		Customer Loyalty Score
	World Wide Technology	83%
	Dimension Data	82%
	Presidio	67%
	Nexus IS	55%
	Red River Technology	10%
	CyberCore Technologies	N/A
	FusionStorm	N/A

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Customer Loyalty for Other Tech Brands

In the Tech industry, World Wide Technology's Customer Loyalty score is rated right above Peloton, and is preceded by Zoom Video Communications.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	World Wide Technology	83%
	Peloton	82%

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World Wide Technology Product Quality

4.1/5

World Wide Technology has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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World Wide Technology Product Information

World Wide Technology’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated World Wide Technology's product the highest. Reviewers from the Accounting industry rated World Wide Technology the lowest at 3.5.

Website: http://www.wwt.com

Company Size: 1,001-5,000 Employees

Industry

Tech

Consulting

Hardware and Devices

SaaS

Quick Insights into World Wide Technology Product Quality

World Wide Technology's Product Quality score was rated highest by customers from the Tech industry, and rated lowest by customers who have used World Wide Technology's products/services for Less than 1 Year.

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Ranked World Wide Technology Product Quality the Highest

Tech	4
1 to 2 Years	3.9
Hispanic or Latino	3.8

Ranked World Wide Technology Product Quality the Lowest

Caucasian	3.5
Female	3.5
Less than 1 Year	2.7

World Wide Technology Product Quality Score by Gender

Male customers rated World Wide Technology's Product Quality score 0.2 stars higher than Female customers.

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Male

3.7/5

Female

3.5/5

World Wide Technology Product Quality Score by Ethnicity

World Wide Technology's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5
Hispanic or Latino 3.8	Hispanic or Latino	3.8

World Wide Technology Product Quality Score by Age

World Wide Technology's Product Quality score was rated 3.2 stars by customers ages 18-25 on Comparably.

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Summary	Age	Score
18-25 3.2	18-25	3.2

World Wide Technology Product Quality Score by Usage

World Wide Technology's Product Quality score was rated the highest by customers who have used World Wide Technology's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.7
1 to 2 Years	3.9

World Wide Technology Product Quality Score by Industry

World Wide Technology's Product Quality score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech	4
Accounting	3.5

World Wide Technology Product Quality vs. Competitors

Compared to its competitors, World Wide Technology's Product Quality score is rated right above Dimension Data, and is preceded by Nexus IS.

COMPANY		Product Quality Score
	Nexus IS	4.5/5
	World Wide Technology	4.1/5
	Dimension Data	4/5
	Presidio	3.4/5
	Red River Technology	1.5/5
	CyberCore Technologies	N/A
	FusionStorm	N/A

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Product Quality for Other Tech Brands

In the Tech industry, World Wide Technology's Product Quality score is rated right above Peloton, and is preceded by Google.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	World Wide Technology	4.1/5
	Peloton	4/5
	ROBLOX	4/5

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World Wide Technology Pricing

World Wide Technology ROI & Value For Money

4.1/5

World Wide Technology has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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World Wide Technology Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from World Wide Technology.

Quick Insights into World Wide Technology ROI

World Wide Technology's ROI score was rated highest by customers from the Tech industry, and rated lowest by customers from the Accounting industry.

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Ranked World Wide Technology ROI the Highest

Tech	4.4
Female	4.3
18-25	4.1

Ranked World Wide Technology ROI the Lowest

Less than 1 Year	3.5
Caucasian	3.3
Accounting	3.1

World Wide Technology ROI Score by Gender

Female customers rated World Wide Technology's ROI score 0.6 stars higher than Male customers.

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Male

3.7/5

Female

4.3/5

World Wide Technology ROI Score by Ethnicity

World Wide Technology's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.3	Caucasian	3.3
Hispanic or Latino 4.1	Hispanic or Latino	4.1

World Wide Technology ROI Score by Age

World Wide Technology's ROI score was rated 4.1 stars by customers ages 18-25 on Comparably.

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Summary	Age	Score
18-25 4.1	18-25	4.1

World Wide Technology ROI Score by Usage

World Wide Technology's ROI score was rated the highest by customers who have used World Wide Technology's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.5
1 to 2 Years	3.8

World Wide Technology ROI Score by Industry

World Wide Technology's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech	4.4
Accounting	3.1

World Wide Technology Pricing vs. Competitors

Compared to its competitors, World Wide Technology's ROI score is rated right above Dimension Data, and is preceded by Nexus IS.

COMPANY		Pricing Score
	Nexus IS	4.5/5
	World Wide Technology	4.1/5
	Dimension Data	3.8/5
	Presidio	3/5
	Red River Technology	3/5
	CyberCore Technologies	N/A
	FusionStorm	N/A

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ROI for Other Tech Brands

In the Tech industry, World Wide Technology's ROI score is rated right above Zoom Video Communications.

COMPANY		Pricing Score
	World Wide Technology	4.1/5
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5

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World Wide Technology Customer Satisfaction (CSAT)

World Wide Technology Customer Satisfaction (CSAT) Score

77 / 100

World Wide Technology has an overall Customer Satisfaction score of 77 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	43%
Satisfied	34%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	6%

Very Satisfied

43%

Satisfied

34%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into World Wide Technology Customer Satisfaction

World Wide Technology's Customer Satisfaction score was rated highest by customers from the Tech industry, and rated lowest by Caucasian customers.

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Ranked World Wide Technology Customer Satisfaction the Highest

Tech	75%
1 to 2 Years	67%
18-25	67%

Ranked World Wide Technology Customer Satisfaction the Lowest

Accounting	67%
Caucasian	66%

World Wide Technology Customer Satisfaction Score by Gender

World Wide Technology's Customer Satisfaction score was rated 67 by Male customers on Comparably.

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67 / 100

Male

	Very Satisfied	33%
	Satisfied	34%
	Neither Satisfied nor Dissatisfied	22%
	Dissatisfied	0%
	Very Dissatisfied	11%

World Wide Technology Customer Satisfaction Score by Ethnicity

Caucasian
66%
Hispanic or Latino
67%

CSAT according to Caucasian

World Wide Technology's Customer Satisfaction (CSAT) score was rated 66% according to Caucasian users and customers.

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66 / 100

Very Satisfied	33%
Satisfied	33%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	17%

Very Satisfied

33%

Satisfied

33%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

17%

CSAT according to Hispanic or Latino

World Wide Technology's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100

Very Satisfied	33%
Satisfied	34%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

34%

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

World Wide Technology Customer Satisfaction Score by Age

World Wide Technology's Customer Satisfaction score was rated 67 points by customers ages 18-25 on Comparably.

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100

Breakdown

Age

Score

18-25

67%

World Wide Technology Customer Satisfaction Score by Usage

World Wide Technology's Customer Satisfaction score was rated 67 points by customers who have used World Wide Technology's products/services for 1 to 2 Years.

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1 to 2 Years	67

World Wide Technology Customer Satisfaction Score by Industry

World Wide Technology's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech	75
Accounting	67

World Wide Technology Customer Satisfaction vs. Competitors

Compared to its competitors, World Wide Technology's Customer Satisfaction score is rated right above Dimension Data, and is preceded by Nexus IS.

COMPANY		Customer Satisfaction (CSAT) Score
	Nexus IS	100%
	World Wide Technology	77%
	Dimension Data	76%
	Presidio	75%
	Red River Technology	0%
	CyberCore Technologies	0%
	FusionStorm	0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, World Wide Technology's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	World Wide Technology	77%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	63%

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World Wide Technology Customer Service

4.1/5

World Wide Technology has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About World Wide Technology's Customer Service

Address

60 Weldon Parkway, Saint Louis, MO

Website

http://www.wwt.com

Phone Number

3145698340

Quick Insights into World Wide Technology Customer Service

World Wide Technology's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by customers from the Accounting industry.

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Ranked World Wide Technology Customer Service the Highest

Tech	4.4
Female	4.3
18-25	4.1

Ranked World Wide Technology Customer Service the Lowest

Less than 1 Year	3.5
Caucasian	3.3
Accounting	3.1

World Wide Technology Customer Service Score by Gender

Female customers rated World Wide Technology's Customer Service score 0.6 stars higher than Male customers.

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Male

3.7/5

Female

4.3/5

World Wide Technology Customer Service Score by Ethnicity

World Wide Technology's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of World Wide Technology.

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.3	Caucasian	3.3
Hispanic or Latino 4.1	Hispanic or Latino	4.1

World Wide Technology Customer Service Score by Age

World Wide Technology's Customer Service score was rated 4.1 stars by customers ages 18-25 on Comparably.

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100

Summary	Age	Customer Service Score
18-25 4.1	18-25	4.1

World Wide Technology Customer Service Score by Usage

World Wide Technology's Customer Service score was rated the highest by customers who have used World Wide Technology's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.5
1 to 2 Years	3.8

World Wide Technology Customer Service Score by Industry

World Wide Technology's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech	4.4
Accounting	3.1

World Wide Technology Customer Service vs. Competitors

Compared to its competitors, World Wide Technology's Customer Service score is rated right above Dimension Data, and is preceded by Nexus IS.

COMPANY		Customer Service Score
	Nexus IS	4.5/5
	World Wide Technology	4.1/5
	Dimension Data	3.9/5
	Presidio	3/5
	Red River Technology	1.5/5
	CyberCore Technologies	N/A
	FusionStorm	N/A

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Customer Service for Other Tech Brands

In the Tech industry, World Wide Technology's Customer Service score is rated right above Google, and is preceded by Apple.

COMPANY		Customer Service Score
	Apple	4.2/5
	World Wide Technology	4.1/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5

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World Wide Technology as an Employer

4.2/5

World Wide Technology has a 4.2/5 stars for its overall company culture rated by their employees

top

10%

CEO of World Wide Technology

James Kavanaugh

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

World Wide Technology scored a 40 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of World Wide Technology would recommend the brand to a friend. ENPS measures how likely World Wide Technology employees would recommend working at World Wide Technology to a friend.

Net Promoter Score

NPS Score

61%	Promoters
18%	Passive
21%	Detractors

Employee Net Promoter Score

eNPS Score

53%	Promoters
19%	Passive
28%	Detractors

Global Ranking Snapshot

World Wide Technology is ranked #870 in the Global Top 100 Brands. It ranks just behind Cloudflare and just ahead of ZS .

RANK			INDUSTRY
868	Volvo Trucks	Martin Lundstedt	Automotive and Transportation
869	Cloudflare	Matthew Prince	Tech
870	World Wide Technology	James Kavanaugh	Tech
871	ZS	Chris Wright	Business and Consumer Services
872	Automattic	Matt Mullenweg	Tech
873	Sasol Ltd.	Bongani Nqwababa	Energy and Manufacturing
874	Decathlon		Retail

Tech Ranking Snapshot

World Wide Technology is ranked #288 in the Tech Industry. It ranks just behind Cloudflare and just ahead of Automattic.

RANK		Location
286	Volvo Trucks
287	Cloudflare	San Francisco, CA
288	World Wide Technology	Saint Louis, MO
289	Automattic	San Francisco, CA
290	William Blair	Chicago, IL
291	Veeva Systems	Pleasanton, CA
292	Skillshare	New York City, NY