Landmark NPS & Customer Reviews | Comparably
Landmark is
Ranked
#103
in
Media and Entertainment Brands
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Landmark is ranked #103 in Media and Entertainment Brands

About Landmark's Brand

Landmark is a shared economy marketplace that allows companies to develop their business, products, projects, and services. Landmark’s brand is ranked #836 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Landmark. When compared to other organizations within the Media and Entertainment industry, Landmark is ranked #103. Among its major competitors, Landmark is ranked in 2nd place for NPS while Information Builders is 1st, and Zameen.com is 3rd.

Brand at a Glance

80%
Customer Loyalty
4.1/5
Product Quality
4/5
Pricing
4/5
Customer Service

Landmark Ranking

Landmark NPS

Landmark's Net Promoter Score (NPS) is a 45 with 66% Promoters, 13% Passives, and 21% Detractors. Net Promoter Score tracks whether Landmark's customers would recommend using the product based on a scale of -100 to 100.

Landmark Overall NPS

45
NPS
66%Promoters
13%Passives
21%Detractors
Landmark Overall NPS

Landmark NPS Trend

-100
-50
0
50
100
Apr 2023
44
Apr 202344
May 2023
45
May 202345
Oct 2023
47
Oct 202347
Nov 2023
46
Nov 202346
Dec 2023
46
Dec 202346
Jan 2024
44
Jan 202444
Feb 2024
45
Feb 202445
Apr 2024
47
Apr 202447
Sep 2024
43
Sep 202443
Nov 2024
46
Nov 202446
Feb 2025
44
Feb 202544
Nov 2025
44
Nov 202544

How Other Brands Compare

Landmark is ranked second for NPS among its competitors. Information Builders and Zameen.com come in first and third, with PSI coming in at #4.

Landmark's Logo
Landmark
Information Builders' Logo
Information Builders
PSI's Logo
PSI
Zameen.com's Logo
Zameen.com
Global Ranking#836#-#-#-
NPS4551-420
Valuation Updated every 24 hours for public companies-$9.78B$541.37M-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Landmark NPS by Gender

Female customers rated Landmark's NPS 12 points higher than Male customers.

Male

53

Landmark's NPS was rated 53 by Male customers on Comparably.

73%
Promoters
7%
Passives
20%
Detractors

Female

65

Landmark's NPS was rated 65 by Female customers on Comparably.

75%
Promoters
15%
Passives
10%
Detractors

Landmark NPS by Ethnicity

Landmark's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
70
Caucasian70
Other
17
Other17

Landmark NPS by Age

Landmark's NPS was rated the highest by customers ages 66+, and the lowest by customers ages 31-35.

0
20
40
60
80
100
Promoters
57%
Passives
0%
Detractors
43%
31-3557%0%43%
Promoters
50%
Passives
33%
Detractors
17%
41-4550%33%17%
Promoters
67%
Passives
0%
Detractors
33%
51-5567%0%33%
Promoters
100%
Passives
0%
Detractors
0%
66+100%0%0%

Landmark NPS by Usage

Landmark's NPS was rated the highest by customers who have used Landmark's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
0
Less than 1 Year0
1 to 2 Years
0
1 to 2 Years0
2 to 5 Years
43
2 to 5 Years43
Over 10 Years
86
Over 10 Years86

Landmark NPS vs. Competitors

Compared to its competitors, Landmark's NPS is rated right above Zameen.com, and is preceded by Information Builders.

Landmark NPS vs Companies in Media and Entertainment

In the Media and Entertainment industry, Landmark's NPS is rated right above Netflix, and is preceded by Apple.

Landmark Customer Reviews

Out of the 11 Landmark customer reviews 9 were positive and 2 were constructive. Landmark customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Their commitment to having the world work. I like a company that cares about the world.
What do you value most about this brand?
Honesty integrity commitment results compassion
What can this brand most improve?
Walk the talk and stop lying
What do you value most about this brand?
the quality and service and fast transactions
What do you value most about this brand?
It was an amazing experience and it transformed my life from life to living.

Landmark Customer Loyalty

80%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

80% of Landmark users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

80
80%
20
20%
Landmark Customer Loyalty

Landmark Customer Loyalty Score by Gender

Female customers rated Landmark's Customer Loyalty score 9% higher than Male customers.

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Male
82%
Yes
Female
91%
Yes

Landmark Customer Loyalty Score by Ethnicity

Landmark's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.

% who answered "Yes"

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89
out of 100
Caucasian
70
out of 100
Other

Landmark Customer Loyalty Score by Age

Landmark's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 31-35.

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0
20%
40%
60%
80%
100%
31-35
61%
31-3561%
41-45
70%
41-4570%
51-55
70%
51-5570%
66+
100%
66+100%

Landmark Customer Loyalty Score by Usage

Landmark's Customer Loyalty score was rated the highest by customers who have used Landmark's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
67%
1 to 2 Years
46%
2 to 5 Years
87%
Over 10 Years
94%

Landmark Customer Loyalty Score by Industry

Landmark's Customer Loyalty score was rated 100% by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
100%

Landmark Customer Loyalty vs. Competitors

Compared to its competitors, Landmark's Customer Loyalty score is rated right above Zameen.com, and is preceded by Information Builders.

COMPANYCustomer Loyalty Score
Information Builders100%
Landmark80%
Zameen.com76%
PSI70%

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Customer Loyalty for Other Media and Entertainment Brands

In the Media and Entertainment industry, Landmark's Customer Loyalty score is rated right below The Walt Disney Company.

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Landmark Product Quality

4.1/5

Landmark has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Landmark Product Information

Landmark’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Landmark's product the highest.

Website
http://www.flylandmark.com/
Company Size
1-10 Employees

Industry

Tech
Ecommerce and Marketplaces
SaaS

Quick Insights into Landmark Product Quality

Landmark's Product Quality score was rated highest by customers ages 66+, and rated lowest by customers who have used Landmark's products/services for 1 to 2 Years.

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Ranked Landmark Product Quality the Highest

66+
5
Healthcare, Hospitals and Medicine
5
Over 10 Years
4.7

Ranked Landmark Product Quality the Lowest

Other
4.1
51-55
3.5
1 to 2 Years
3.2

Landmark Product Quality Score by Gender

Female customers rated Landmark's Product Quality score 0.2 stars higher than Male customers.

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Male

4.2/5

Female

4.4/5

Landmark Product Quality Score by Ethnicity

Landmark's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.4
Caucasian4.4
Other
4.1
Other4.1

Landmark Product Quality Score by Age

Landmark's Product Quality score was rated the highest by customers ages 66+, and the lowest by customers ages 51-55.

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0
1
2
3
4
5
31-35
4
31-354
41-45
4.2
41-454.2
51-55
3.5
51-553.5
66+
5
66+5

Landmark Product Quality Score by Usage

Landmark's Product Quality score was rated the highest by customers who have used Landmark's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
3.3
1 to 2 Years
3.2
2 to 5 Years
4.3
Over 10 Years
4.7

Landmark Product Quality Score by Industry

Landmark's Product Quality score was rated 5 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
5

Landmark Product Quality vs. Competitors

Compared to its competitors, Landmark's Product Quality score is rated right above Zameen.com, and is preceded by Information Builders.

COMPANYProduct Quality Score
Information Builders4.3/5
Landmark4.1/5
Zameen.com3.8/5
PSI2.4/5

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Product Quality for Other Media and Entertainment Brands

In the Media and Entertainment industry, Landmark's Product Quality score is rated right above The Walt Disney Company, and is preceded by Spotify.

COMPANYProduct Quality Score
Nintendo4.4/5
Apple4.3/5
Netflix4.2/5
Spotify4.2/5
Landmark4.1/5
The Walt Disney Company4.1/5
Rockstar Games4.1/5
ROBLOX4/5
Instagram3.7/5

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Landmark Pricing

Landmark ROI & Value For Money

4/5

Landmark has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Landmark Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.

Quick Insights into Landmark ROI

Landmark's ROI score was rated highest by customers from the Healthcare, Hospitals and Medicine industry, and rated lowest by customers who have used Landmark's products/services for 1 to 2 Years.

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Ranked Landmark ROI the Highest

Healthcare, Hospitals and Medicine
5
66+
4.9
Over 10 Years
4.6

Ranked Landmark ROI the Lowest

Other
3.6
51-55
3.5
1 to 2 Years
3.4

Landmark ROI Score by Gender

Female customers rated Landmark's ROI score 0.2 stars higher than Male customers.

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Male

4.2/5

Female

4.4/5

Landmark ROI Score by Ethnicity

Landmark's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.5
Caucasian4.5
Other
3.6
Other3.6

Landmark ROI Score by Age

Landmark's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 51-55.

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0
1
2
3
4
5
31-35
4.3
31-354.3
41-45
4.3
41-454.3
51-55
3.5
51-553.5
66+
4.9
66+4.9

Landmark ROI Score by Usage

Landmark's ROI score was rated the highest by customers who have used Landmark's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
3.5
1 to 2 Years
3.4
2 to 5 Years
4.2
Over 10 Years
4.6

Landmark ROI Score by Industry

Landmark's ROI score was rated 5 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
5

Landmark Pricing vs. Competitors

Compared to its competitors, Landmark's ROI score is rated right above Zameen.com, and is preceded by Information Builders.

COMPANYPricing Score
Information Builders4.1/5
Landmark4/5
Zameen.com3.3/5
PSI2.1/5

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ROI for Other Media and Entertainment Brands

In the Media and Entertainment industry, Landmark's ROI score is rated right above Netflix, and is preceded by Nintendo.

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Landmark Customer Satisfaction (CSAT)

Landmark Customer Satisfaction (CSAT) Score

82 / 100

Landmark has an overall Customer Satisfaction score of 82 rated by its users and customers.

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Very Satisfied54%
Satisfied28%
Neither Satisfied nor Dissatisfied0%
Dissatisfied8%
Very Dissatisfied10%
Very Satisfied
54%
Satisfied
28%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
8%
Very Dissatisfied
10%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Landmark Customer Satisfaction

Landmark's Customer Satisfaction score was rated highest by customers ages 66+, and rated lowest by customers ages 51-55.

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Ranked Landmark Customer Satisfaction the Highest

66+
100%
Caucasian
92%
Over 10 Years
88%

Ranked Landmark Customer Satisfaction the Lowest

Less than 1 Year
78%
Other
67%
51-55
60%

Landmark Customer Satisfaction Score by Gender

Female customers rated Landmark's Customer Satisfaction score 6 points higher than Male customers.

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80 / 100
Male
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
10%
86 / 100
Female
Very Satisfied
64%
Satisfied
22%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
14%

Landmark Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Landmark's Customer Satisfaction (CSAT) score was rated 92% according to Caucasian users and customers.

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92 / 100
Very Satisfied69%
Satisfied23%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied8%
Very Satisfied
69%
Satisfied
23%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
8%

CSAT according to Other

Landmark's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.

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67 / 100
Very Satisfied67%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied17%
Very Dissatisfied16%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
16%

Landmark Customer Satisfaction Score by Age

Landmark's Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 51-55.

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0
20
40
60
80
100
51-55 CSAT Score
60%
Very Satisfied
60%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
40%
51-5560%
66+ CSAT Score
100%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
66+100%

Landmark Customer Satisfaction Score by Usage

Landmark's Customer Satisfaction score was rated the highest by customers who have used Landmark's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
78
2 to 5 Years
80
Over 10 Years
88

Landmark Customer Satisfaction vs. Competitors

Compared to its competitors, Landmark's Customer Satisfaction score is rated right above Zameen.com.

COMPANYCustomer Satisfaction (CSAT) Score
Landmark82%
Zameen.com73%
PSI38%
Information Builders0%

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Customer Satisfaction for Other Media and Entertainment Brands

In the Media and Entertainment industry, Landmark's Customer Satisfaction score is rated right above The Walt Disney Company, and is preceded by Spotify.

COMPANYCustomer Satisfaction (CSAT) Score
Nintendo88%
Netflix85%
Apple85%
Spotify85%
Landmark82%
The Walt Disney Company77%
Rockstar Games76%
ROBLOX73%
Instagram61%

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Landmark Customer Service

4/5

Landmark has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Landmark's Customer Service

Website

http://www.flylandmark.com/

Quick Insights into Landmark Customer Service

Landmark's Customer Service score was rated highest by customers ages 66+, and rated lowest by customers ages 51-55.

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Ranked Landmark Customer Service the Highest

66+
5
Healthcare, Hospitals and Medicine
4.9
Over 10 Years
4.5

Ranked Landmark Customer Service the Lowest

Other
3.9
1 to 2 Years
3.3
51-55
3.2

Landmark Customer Service Score by Gender

Landmark's Customer Service score was rated 4.2 by both Female and Male customers on Comparably.

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Male

4.2/5

Female

4.2/5

Landmark Customer Service Score by Ethnicity

Landmark's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.4
Caucasian4.4
Other
3.9
Other3.9

Landmark Customer Service Score by Age

Landmark's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 51-55.

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0
20
40
60
80
100
31-35
4
31-354
41-45
4.1
41-454.1
51-55
3.2
51-553.2
66+
5
66+5

Landmark Customer Service Score by Usage

Landmark's Customer Service score was rated the highest by customers who have used Landmark's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
3.4
1 to 2 Years
3.3
2 to 5 Years
3.9
Over 10 Years
4.5

Landmark Customer Service Score by Industry

Landmark's Customer Service score was rated 4.9 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine
4.9

Landmark Customer Service vs. Competitors

Compared to its competitors, Landmark's Customer Service score is rated right above Information Builders.

COMPANYCustomer Service Score
Landmark4/5
Information Builders3.8/5
Zameen.com3.4/5
PSI2.3/5

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Customer Service for Other Media and Entertainment Brands

In the Media and Entertainment industry, Landmark's Customer Service score is rated right above Netflix, and is preceded by Nintendo.

COMPANYCustomer Service Score
Apple4.2/5
The Walt Disney Company4.1/5
Nintendo4/5
Landmark4/5
Netflix4/5
Spotify4/5
Rockstar Games3.7/5
ROBLOX3.6/5
Instagram3.3/5

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Landmark as an Employer

3.8/5

Landmark has a 3.8/5 stars for its overall company culture rated by their employees

  Landmark CEO
top
15%
CEO of Landmark

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Landmark scored a 45 for Net Promoter Score and a 42 for Employee Net Promoter Score. NPS gauges how likely a customer of Landmark would recommend the brand to a friend. ENPS measures how likely Landmark employees would recommend working at Landmark to a friend.

Net Promoter Score

45
NPS Score
66%Promoters
13%Passive
21%Detractors

Employee Net Promoter Score

42
eNPS Score
63%Promoters
16%Passive
21%Detractors

Global Ranking Snapshot

Landmark is ranked #836 in the Global Top 100 Brands. It ranks just behind Zalora and just ahead of ASML.

RANKCOMPANYCEOINDUSTRY
834
Zenoti  Zenoti CEO
Sudheer Koneru
Tech
835
Zalora  Zalora CEO
Tech
836
Landmark  Landmark CEO
Harry Rosenberg
Media and Entertainment
837
ASML  ASML CEO
Peter Wennink
Energy and Manufacturing
838
Alation  Alation CEO
Satyen Sangani
Tech
839
John Keells Holdings  John Keells Holdings CEO
Retail
840
DC Comics  DC Comics CEO
Media and Entertainment

Media and Entertainment Ranking Snapshot

Landmark is ranked #103 in the Media and Entertainment Industry. It ranks just behind Betches and just ahead of DC Comics.

RANKCOMPANYLocation
101
FANDOM
California City, CA
102
Betches
New York City, NY
103
Landmark
104
DC Comics
New York City, NY
105
Warner Bros. Discovery
New York City, NY
106
Automattic
San Francisco, CA
107
Sweetwater
Fort Wayne, IN