52
NPS
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Brad's Deals is ranked #112 in Retail Brands
Brad's Deals is ranked #112 in Retail Brands
About Brad's Deals' Brand
"BradsDeals publishes online the best deals from retailers, expert shopping tips and credit card hacks." Brad's Deals’s brand is ranked #811 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Brad's Deals. When compared to other organizations within the Retail industry, Brad's Deals is ranked #112. Among its major competitors, Brad's Deals is ranked in 1st place for NPS while bargainez is 2nd, and CouponChief is 3rd.
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.2/5
Customer Service
Brad's Deals Ranking
- #811 in Global Best Brands
- #112 in Retail
- #1 / 4 of its competitors
Brad's Deals NPS
Brad's Deals's Net Promoter Score (NPS) is a 52 with 69% Promoters, 14% Passives, and 17% Detractors. Net Promoter Score tracks whether Brad's Deals's customers would recommend using the product based on a scale of -100 to 100.
Brad's Deals Overall NPS
| 69% | Promoters |
|---|---|
| 14% | Passives |
| 17% | Detractors |
Brad's Deals NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 54 | Aug 2023 | 54 |
Sep 2023 55 | Sep 2023 | 55 |
Jan 2024 51 | Jan 2024 | 51 |
Feb 2024 49 | Feb 2024 | 49 |
Mar 2024 52 | Mar 2024 | 52 |
Jun 2024 52 | Jun 2024 | 52 |
Jan 2025 50 | Jan 2025 | 50 |
Apr 2025 51 | Apr 2025 | 51 |
May 2025 53 | May 2025 | 53 |
Jul 2025 55 | Jul 2025 | 55 |
Sep 2025 54 | Sep 2025 | 54 |
Oct 2025 52 | Oct 2025 | 52 |
How Other Brands Compare
Brad's Deals is ranked first for NPS among its competitors. bargainez and CouponChief come in second and third, with dealnews coming in at #4.
 Brad's Deals |  bargainez |  CouponChief |  dealnews | |
| Global Ranking | #811 | #- | #- | #- |
| NPS | 52 | - | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Brad's Deals NPS by Gender
Male customers rated Brad's Deals's NPS 28 points higher than Female customers.
Male
86
Brad's Deals's NPS was rated 86 by Male customers on Comparably.
86%
Promoters
14%
Passives
0%
Detractors
Female
58
Brad's Deals's NPS was rated 58 by Female customers on Comparably.
79%
Promoters
0%
Passives
21%
Detractors
Brad's Deals NPS by Ethnicity
Brad's Deals's NPS was rated 61 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 61 | Caucasian | 61 |
Brad's Deals NPS by Age
Brad's Deals's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Brad's Deals NPS by Usage
Brad's Deals's NPS was rated the highest by customers who have used Brad's Deals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 20 | Less than 1 Year | 20 |
2 to 5 Years 66 | 2 to 5 Years | 66 |
Over 10 Years 80 | Over 10 Years | 80 |
Brad's Deals NPS vs. Competitors
Compared to its competitors, Brad's Deals's NPS is rated right above CouponChief.
| COMPANY | NPS Score | |
|---|---|---|
| Brad's Deals | 52 |
| CouponChief | N/A |
| dealnews | N/A |
 | Yes Pricer | N/A |
Brad's Deals NPS vs Companies in Retail
In the Retail industry, Brad's Deals's NPS is rated right above Costco, and is preceded by REI.
| COMPANY | NPS Score | |
|---|---|---|
 | REI | 53 |
| Brad's Deals | 52 |
 | Costco | 50 |
 | Amazon | 49 |
 | Trader Joe's | 46 |
 | American Eagle Outfitters | 44 |
 | Bath & Body Works | 38 |
 | Target | 36 |
 | Chipotle | 16 |
Brad's Deals Customer Reviews
Out of the 3 Brad's Deals customer reviews 3 were positive and 0 were constructive. Brad's Deals customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Brad's Deals Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Brad's Deals users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Brad's Deals Customer Loyalty Score by Gender
Male customers rated Brad's Deals's Customer Loyalty score 19% higher than Female customers.
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Male
100%
Yes
Female
81%
Yes
Brad's Deals Customer Loyalty Score by Ethnicity
Brad's Deals's Customer Loyalty score was rated 89% by Caucasian customers on Comparably.
% who answered "Yes"
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89
out of 100
Caucasian
Brad's Deals Customer Loyalty Score by Age
Brad's Deals's Customer Loyalty score was rated 82% by customers ages 51-55 and customers ages 66+ on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
51-55 82% | 51-55 | 82% |
66+ 82% | 66+ | 82% |
Brad's Deals Customer Loyalty Score by Usage
Brad's Deals's Customer Loyalty score was rated the highest by customers who have used Brad's Deals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Brad's Deals Customer Loyalty vs. Competitors
Compared to its competitors, Brad's Deals's Customer Loyalty score is rated right above CouponChief.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Brad's Deals | 83% |
| CouponChief | N/A |
| dealnews | N/A |
| Yes Pricer | N/A |
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Customer Loyalty for Other Retail Brands
In the Retail industry, Brad's Deals's Customer Loyalty score is rated right above Target, and is preceded by Trader Joe's.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Costco | 89% |
| Amazon | 89% |
| REI | 87% |
| American Eagle Outfitters | 87% |
| Bath & Body Works | 87% |
| Trader Joe's | 86% |
| Brad's Deals | 83% |
| Target | 82% |
| Chipotle | 76% |
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Brad's Deals Product Quality
4.1/5
Brad's Deals has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Brad's Deals Product Information
Brad's Deals’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://bradsdeals.com/
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
Quick Insights into Brad's Deals Product Quality
Brad's Deals's Product Quality score was rated highest by customers who have used Brad's Deals's products/services for Over 10 Years, and rated lowest by customers who have used Brad's Deals's products/services for Less than 1 Year.
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Ranked Brad's Deals Product Quality the Highest
Ranked Brad's Deals Product Quality the Lowest
Brad's Deals Product Quality Score by Gender
Male customers rated Brad's Deals's Product Quality score 0.4 stars higher than Female customers.
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Male
4.5/5
Female
4.1/5
Brad's Deals Product Quality Score by Ethnicity
Brad's Deals's Product Quality score was rated 4.2 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Brad's Deals Product Quality Score by Age
Brad's Deals's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 4.4 | 51-55 | 4.4 |
66+ 3.7 | 66+ | 3.7 |
Brad's Deals Product Quality Score by Usage
Brad's Deals's Product Quality score was rated the highest by customers who have used Brad's Deals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Brad's Deals Product Quality vs. Competitors
Compared to its competitors, Brad's Deals's Product Quality score is rated right above CouponChief.
| COMPANY | Product Quality Score | |
|---|---|---|
| Brad's Deals | 4.1/5 |
| CouponChief | N/A |
| dealnews | N/A |
| Yes Pricer | N/A |
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Product Quality for Other Retail Brands
In the Retail industry, Brad's Deals's Product Quality score is rated right above Bath & Body Works, and is preceded by American Eagle Outfitters.
| COMPANY | Product Quality Score | |
|---|---|---|
| REI | 4.3/5 |
| Costco | 4.3/5 |
| Amazon | 4.2/5 |
| Trader Joe's | 4.2/5 |
| American Eagle Outfitters | 4.2/5 |
| Brad's Deals | 4.1/5 |
| Bath & Body Works | 4.1/5 |
| Target | 4.1/5 |
| Chipotle | 3.8/5 |
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Brad's Deals Pricing
Brad's Deals ROI & Value For Money
4.1/5
Brad's Deals has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Quick Insights into Brad's Deals ROI
Brad's Deals's ROI score was rated highest by customers ages 51-55, and rated lowest by customers ages 66+.
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Ranked Brad's Deals ROI the Highest
Ranked Brad's Deals ROI the Lowest
Brad's Deals ROI Score by Gender
Female customers rated Brad's Deals's ROI score 0.8 stars higher than Male customers.
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Male
3.5/5
Female
4.3/5
Brad's Deals ROI Score by Ethnicity
Brad's Deals's ROI score was rated 3.9 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Brad's Deals ROI Score by Age
Brad's Deals's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
51-55 4.7 | 51-55 | 4.7 |
66+ 3.3 | 66+ | 3.3 |
Brad's Deals ROI Score by Usage
Brad's Deals's ROI score was rated the highest by customers who have used Brad's Deals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Brad's Deals Pricing vs. Competitors
Compared to its competitors, Brad's Deals's ROI score is rated right above CouponChief.
| COMPANY | Pricing Score | |
|---|---|---|
| Brad's Deals | 4.1/5 |
| CouponChief | N/A |
| dealnews | N/A |
| Yes Pricer | N/A |
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ROI for Other Retail Brands
In the Retail industry, Brad's Deals's ROI score is rated right above Amazon, and is preceded by Costco.
| COMPANY | Pricing Score | |
|---|---|---|
| Costco | 4.1/5 |
| Brad's Deals | 4.1/5 |
| Amazon | 4.1/5 |
| REI | 4.1/5 |
| Trader Joe's | 4/5 |
| Target | 3.9/5 |
| American Eagle Outfitters | 3.8/5 |
| Bath & Body Works | 3.8/5 |
| Chipotle | 3.5/5 |
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Brad's Deals Customer Satisfaction (CSAT)
Brad's Deals Customer Satisfaction (CSAT) Score
77 / 100
Brad's Deals has an overall Customer Satisfaction score of 77 rated by its users and customers.
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Very Satisfied
59%
Satisfied
18%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
0%
Very Dissatisfied
18%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Brad's Deals Customer Satisfaction
Brad's Deals's Customer Satisfaction score was rated highest by Male customers, and rated lowest by customers who have used Brad's Deals's products/services for Less than 1 Year.
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Ranked Brad's Deals Customer Satisfaction the Highest
Ranked Brad's Deals Customer Satisfaction the Lowest
Brad's Deals Customer Satisfaction Score by Gender
Male customers rated Brad's Deals's Customer Satisfaction score 20 points higher than Female customers.
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100 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
80 / 100
FemaleVery Satisfied | 80% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Brad's Deals Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Brad's Deals' Customer Satisfaction (CSAT) score was rated 88% according to Caucasian users and customers.
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88 / 100
Very Satisfied
75%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
12%
Brad's Deals Customer Satisfaction Score by Age
Brad's Deals's Customer Satisfaction score was rated 80 points by customers ages 66+ on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 80% |
Brad's Deals Customer Satisfaction Score by Usage
Brad's Deals's Customer Satisfaction score was rated the highest by customers who have used Brad's Deals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Brad's Deals Customer Satisfaction vs. Competitors
Compared to its competitors, Brad's Deals's Customer Satisfaction score is rated right above CouponChief.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Brad's Deals | 76% |
| CouponChief | 0% |
| dealnews | 0% |
| Yes Pricer | 0% |
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Customer Satisfaction for Other Retail Brands
In the Retail industry, Brad's Deals's Customer Satisfaction score is rated right above Chipotle, and is preceded by Trader Joe's.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| REI | 85% |
| Costco | 84% |
| Amazon | 84% |
| American Eagle Outfitters | 82% |
| Bath & Body Works | 81% |
| Target | 79% |
| Trader Joe's | 79% |
| Brad's Deals | 76% |
| Chipotle | 62% |
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Brad's Deals Customer Service
4.2/5
Brad's Deals has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Brad's Deals's Customer Service
Address
6115 Estate Smith Bay, Suite 315, 00802 United States Minor Outly
Website
http://bradsdeals.com/
Phone Number
8779700707
Brad's Deals's Social Links
Quick Insights into Brad's Deals Customer Service
Brad's Deals's Customer Service score was rated highest by customers who have used Brad's Deals's products/services for Over 10 Years, and rated lowest by customers who have used Brad's Deals's products/services for Less than 1 Year.
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Ranked Brad's Deals Customer Service the Highest
Ranked Brad's Deals Customer Service the Lowest
Brad's Deals Customer Service Score by Gender
Male customers rated Brad's Deals's Customer Service score 0.1 stars higher than Female customers.
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Male
4.3/5
Female
4.2/5
Brad's Deals Customer Service Score by Ethnicity
Brad's Deals's Customer Service score was rated 4.4 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
Brad's Deals Customer Service Score by Age
Brad's Deals's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
51-55 4.6 | 51-55 | 4.6 |
66+ 4.1 | 66+ | 4.1 |
Brad's Deals Customer Service Score by Usage
Brad's Deals's Customer Service score was rated the highest by customers who have used Brad's Deals's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Brad's Deals Customer Service vs. Competitors
Compared to its competitors, Brad's Deals's Customer Service score is rated right above CouponChief.
| COMPANY | Customer Service Score | |
|---|---|---|
| Brad's Deals | 4.2/5 |
| CouponChief | N/A |
| dealnews | N/A |
| Yes Pricer | N/A |
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Customer Service for Other Retail Brands
In the Retail industry, Brad's Deals's Customer Service score is rated right above Costco, and is preceded by REI.
| COMPANY | Customer Service Score | |
|---|---|---|
| REI | 4.4/5 |
| Brad's Deals | 4.2/5 |
| Costco | 4.2/5 |
| Amazon | 4.2/5 |
| Trader Joe's | 4.2/5 |
| American Eagle Outfitters | 4/5 |
| Target | 4/5 |
| Bath & Body Works | 4/5 |
| Chipotle | 3.6/5 |
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Brad's Deals as an Employer
4.4/5
Brad's Deals has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Brad's Deals scored a 52 for Net Promoter Score and a 70 for Employee Net Promoter Score. NPS gauges how likely a customer of Brad's Deals would recommend the brand to a friend. ENPS measures how likely Brad's Deals employees would recommend working at Brad's Deals to a friend.
Net Promoter Score
52
NPS Score
| 69% | Promoters |
|---|---|
| 14% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
70
eNPS Score
| 78% | Promoters |
|---|---|
| 14% | Passive |
| 8% | Detractors |
Global Ranking Snapshot
Brad's Deals is ranked #811 in the Global Top 100 Brands. It ranks just behind NUCOR CORPORATION and just ahead of FANDOM.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
809 |  | Better |  | Vishal Garg | Banking and Financial Services |
810 |  | NUCOR CORPORATION |  | Leon Topalian | Energy and Manufacturing |
811 | | Brad's Deals | | Bradley Wilson | Retail |
812 |  | FANDOM |  | Perkins Miller | Tech |
813 |  | Alabama Power Company |  | Mark Crosswhite | Energy and Manufacturing |
814 |  | Flywire |  | Mike Massaro | Banking and Financial Services |
815 |  | Texas Children's Hospital |  | Mark Wallace | Health and Wellness |
Retail Ranking Snapshot
Brad's Deals is ranked #112 in the Retail Industry. It ranks just behind Farfetch and just ahead of John Keells Holdings.
| RANK | COMPANY | Location | |
|---|---|---|---|
110 |  | Haworth | Holland, MI |
111 |  | Farfetch | |
112 | | Brad's Deals | |
113 |  | John Keells Holdings | |
114 |  | TJX Companies | Framingham, MA |
115 |  | Decathlon | |
116 |  | Kendra Scott, LLC. | Austin, TX |
