63
NPS
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InVision is ranked #96 in Tech Brands
InVision is ranked #96 in Tech Brands
About InVision's Brand
InVision is the visual collaboration platform powering the world’s smartest companies. More than 7 million people across global enterprises and small teams come to us when they are looking to transform the way they work together. That include tens of thousands of organizations, including 100% of the Fortune 100. We exist to make every kind of work more collaborative, inclusive and impactful so that companies can get the most out of their most valuable asset: their people. InVision’s brand is ranked #337 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of InVision. When compared to other organizations within the Tech industry, InVision is ranked #96. Among its major competitors, InVision is ranked in 1st place for NPS while Figma is 2nd, and Adobe is 3rd. Overall, InVision has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $1.50B
Brand at a Glance
94%
Customer Loyalty
4.3/5
Product Quality
4.5/5
Pricing
4.3/5
Customer Service
InVision CMO
Brian Kardon
Brian Kardon is the Chief Marketing Officer at InVision where he leads Sales, Customer Success and Marketing. Previously, Brian was CMO at Fuze, a cloud-based communications platform. While at Fuze, the company grew from $30M to >$125M in revenue, was named the market “Leader” by Forrester Research, and the Fuze marketing team won the prestigious SiriusDecisions ROI Award for Demand Creation. Prior to Fuze, Brian was CMO at Eloqua where he was part of the team that led Eloqua’s explosive growth and leadership in the marketing automation sector, resulting in a successful IPO and subsequent purchase by Oracle. Before Eloqua, Brian was Chief Strategy and Marketing Officer at Forrester Research (NASDAQ: FORR), where he helped turn the brand into a leader in the technology research sector. He also served as CMO at Reed Business Information (NYSE: RELX), the largest B2B publisher in the world. Brian received his BS and MBA degrees from The Wharton School of the University of Pennsylvania.
InVision Ranking
- #337 in Global Best Brands
- #96 in Tech
- #1 / 4 of its competitors
InVision NPS
InVision's Net Promoter Score (NPS) is a 63 with 76% Promoters, 11% Passives, and 13% Detractors. Net Promoter Score tracks whether InVision's customers would recommend using the product based on a scale of -100 to 100.
InVision Overall NPS
| 76% | Promoters |
|---|---|
| 11% | Passives |
| 13% | Detractors |
InVision NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 0 | Apr 2020 | 0 |
May 2020 33 | May 2020 | 33 |
Jun 2020 50 | Jun 2020 | 50 |
Jul 2020 60 | Jul 2020 | 60 |
Aug 2020 58 | Aug 2020 | 58 |
Sep 2020 60 | Sep 2020 | 60 |
Oct 2020 62 | Oct 2020 | 62 |
Jan 2021 61 | Jan 2021 | 61 |
Feb 2021 63 | Feb 2021 | 63 |
Mar 2021 62 | Mar 2021 | 62 |
Apr 2021 64 | Apr 2021 | 64 |
Jan 2022 61 | Jan 2022 | 61 |
How Other Brands Compare
InVision is ranked first for NPS among its competitors. Figma and Adobe come in second and third, with Zeplin coming in at #4. Among those competitors, it is the second most valued company behind Adobe.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
InVision NPS by Usage
InVision's NPS was rated the highest by customers who have used InVision's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 46 | Less than 1 Year | 46 |
1 to 2 Years 65 | 1 to 2 Years | 65 |
2 to 5 Years 62 | 2 to 5 Years | 62 |
5 to 10 Years 80 | 5 to 10 Years | 80 |
InVision Customer Loyalty
94%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
94% of InVision users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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InVision Customer Loyalty vs. Competitors
Compared to its competitors, InVision's Customer Loyalty score is rated right above Adobe, and is preceded by Zeplin.
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Customer Loyalty for Other Tech Brands
In the Tech industry, InVision's Customer Loyalty score is rated right above ROBLOX.
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InVision Product Quality
4.3/5
InVision has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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InVision Product Information
InVision serves markets in the United States. InVision supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
InVision’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated InVision's product the highest.
- Website
- http://www.invisionapp.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Mobile Software
App Design Software
Wireframe Software
Prototyping Software
Quick Insights into InVision Product Quality
InVision's Product Quality score was rated highest by customers who have used InVision's products/services for 2 to 5 Years, and rated lowest by customers who have used InVision's products/services for 1 to 2 Years.
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Ranked InVision Product Quality the Highest
Ranked InVision Product Quality the Lowest
InVision Product Quality Score by Usage
InVision's Product Quality score was rated the highest by customers who have used InVision's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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InVision Product Quality Score by Industry
InVision's Product Quality score was rated 4.8 stars by Banking and Financial Services industry customers.
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InVision Product Quality vs. Competitors
Compared to its competitors, InVision's Product Quality score is rated right above Adobe.
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Product Quality for Other Tech Brands
In the Tech industry, InVision's Product Quality score is rated right above Netflix, and is preceded by Zoom Video Communications.
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InVision Pricing
InVision ROI & Value For Money
4.5/5
InVision has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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InVision Pricing Plans
InVision has a pricing structure that accommodates small, medium, and large businesses. Starting from $15/month, InVision uses a subscription model and offers the following: Free: $15/month, 3 prototypes, Free: $25/month, unlimited prototypes, and Free: $99/month, unlimited prototypes and up to 5 team members.
Who Uses InVision?
Small Businesses
Medium Businesses
Large Enterprises
InVision Pricing vs. Competitors
Compared to its competitors, InVision's ROI score is rated right above Figma.
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ROI for Other Tech Brands
In the Tech industry, InVision's ROI score is rated right above Zoom Video Communications.
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InVision Customer Service
4.3/5
InVision has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
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About InVision's Customer Service
Address
41 Madison Avenue, New York City, NY 10010
Website
http://www.invisionapp.com
Phone Number
877-932-7111
InVision's Social Links
InVision Customer Service vs. Competitors
Compared to its competitors, InVision's Customer Service score is rated right above Figma.
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Customer Service for Other Tech Brands
In the Tech industry, InVision's Customer Service score is rated right above Apple.
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Consumer vs. Employees
InVision scored a 63 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of InVision would recommend the brand to a friend. ENPS measures how likely InVision employees would recommend working at InVision to a friend.
Net Promoter Score
63
NPS Score
| 76% | Promoters |
|---|---|
| 11% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 72% | Promoters |
|---|---|
| 23% | Passive |
| 5% | Detractors |
Global Ranking Snapshot
InVision is ranked #337 in the Global Top 100 Brands. It ranks just behind General Electric and just ahead of Duke Energy Corporation.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
335 |  | Dollar General |  | Todd Vasos | Retail |
336 |  | General Electric |  | Lawrence Culp | Energy and Manufacturing |
337 | | InVision |  | Jeff Chow | Tech |
338 |  | Duke Energy Corporation |  | Lynn Good | Energy and Manufacturing |
339 |  | Textron |  | Scott Donnelly | Automotive and Transportation |
340 |  | Snap-on Tools |  | Nicholas Pinchuk | Energy and Manufacturing |
341 |  | GOAT Group |  | Eddy Lu | Fashion and Beauty |
Tech Ranking Snapshot
InVision is ranked #96 in the Tech Industry. It ranks just behind Akamai and just ahead of Textron.
