Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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The people, focus on CSR and DEI.
What are some of the best things about your team?
They're talented, creative, resourceful and collaborative.
What do you like best about the leadership team?
They're supportive, clear vision, experienced.
What makes you most happy at work?
The team dynamics and the work are both meaningful.
What is the best part about your compensation package?
fair wage and health benefits along with discounts on services.
What did you like most about the interview process?
The opportunity to learn from different people with different experiences.
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