Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
They work toward improving the results of each emploee.
What are some of the best things about your team?
True teamwork. We support one another, helping when and where we can.
Why do you feel undervalued and what would make you feel better about your compensation?
Health Insurance is inadequate. Deductible is not affordable on the hourly wage paid.
What makes you most happy at work?
Knowing I did a good job, and performed to the best of my ability.
What did you like most about the interview process?
It was very thorough. I felt they wanted to get to know me, and they listened to my prior work experience.
What is most positive about the culture and environment at your company?
Pride in what we do. Current LOB is helping people. Everyone I work with takes the job seriously, and wants to do their best for our consumers.
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