Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Overworked, underpaid, under valued. They thrive in discriminatory practices. They want you to work but have poor training.
What are some of the best things about your team?
We all hate our job but love each other
What did you like most about the interview process?
Nothing to like about it
What does the leadership team need to get better at?
Treating employees as humans and not a number. All they care about is making goal for bonuses
What makes you most happy at work?
Knowing that I'll eventually get off work. Oh and joking with my co workers about how miserable we all are
Why do you feel undervalued and what would make you feel better about your compensation?
We are worked to core. We penalized if we have an emergency and have to leave work early or call in. We get told we can't take time off, not even for medical appointments.
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