Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Not LGBT friendly at all
What does the leadership team need to get better at?
Trans supportive workplace and education
What needs to change to make the company culture better?
If I have to be deadnamed and mis gendered to work, I am not okay.
Why do you feel undervalued and what would make you feel better about your compensation?
Post Covid this company makes ZERO accomadations for trans employees (won't even change my name in non alorica systems they use) Everyday I am dehumanized on the job. If you are trans stay away, they will not help you.
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