Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Yes Just needs to do better overall
What did you like most about the interview process?
That they were very open and communicated to me a lot about every question in consideration I had
Why do you feel undervalued and what would make you feel better about your compensation?
It's been nothing but confusion and I feel like that we are overworked underpaid and also the communication is horrible
What does the leadership team need to get better at?
Checking in on the company and making sure they doing everything it is supposed to be doing as far as the people underneath them
Other Employee Reviews for Alorica
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