Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Nice experience. Engagement is key and we are truly committed to our values
What do you like best about the leadership team?
They really care about you as a person
What did you like most about the interview process?
Direct and comfortable, making you feel as they knew you already
What is the best part about your compensation package?
Performance incentives. Not just the payment it represents, but the overall KPI's on it
What are some of the best things about your team?
We have strong ties! We are very united and as a team that is very important to achieve results
Other Employee Reviews for Alorica
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