Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica is the best company I've worked for; the environment is great but also the people I work with are fantastic, very supportive and caring.
What makes you most happy at work?
The team I work for as we support each other.
What is most positive about the culture and environment at your company?
The open-door policy where I can share my concerns but also how to improve.
What are some of the best things about your team?
We have different type of meetings, but they are all focus to share important information and details useful in our day-to-day work
What did you like most about the interview process?
They will give you guide of the talking points to review, but also a free time so you can fairly introduce yourself.
What do you like best about the leadership team?
They will always show you the right path and guide you through the process so you don't feel alone in your learning journey
What is the best part about your compensation package?
That is always paid on time, and I have a clear view of my performance so I know how much I would get, so I can manage my budget based on this :)
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