Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
At Alorica you have the ability to learn new things and grow in your current role as well as promotional opportunities. We're continuously trying to improve what we do.
What is the best part about your compensation package?
401k, Paid Time off, Discounted perks available.
What do you like best about the leadership team?
Great vision, and very resolution oriented.
What did you like most about the interview process?
It's an interactive process that gets to know the candidate.
What is most positive about the culture and environment at your company?
Our activities in the sites, the MLBA (Making Lives Better at Alorica) non-profit.
What are some of the best things about your team?
The team is very collaborative, striving to help each other and get positive results.
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