Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I think it pretty easy and fast.
What are some of the best things about your team?
The best about my co-workers are they are happy to work with.
Why do you feel undervalued and what would make you feel better about your compensation?
The compensation for being a customer service representative is so low that I could barely get by.
What is most positive about the culture and environment at your company?
To be honest the work environment on the company is bad. The leadership are biased and favors people that they like.
Other Employee Reviews for Alorica
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