Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
They need to hire more professional people
What needs to change to make the company culture better?
Management and bed bug infestation needs to go.
What's going wrong and how can it be improved?
Bed bug infestation, lying to customers, rude management
What do your coworkers need to improve and how could you work together better?
They just hire anyone. They don't pay attention to who they hire.
Why do you feel undervalued and what would make you feel better about your compensation?
Very unprofessional AMD rude management they make us lie to customers to get bonuses
Other Employee Reviews for Alorica
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