Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
They are awesome and wonderful to work with.
What is most positive about the culture and environment at your company?
The co workers are nice to work with.
Why do you feel undervalued and what would make you feel better about your compensation?
Increase pay, as we are very hard workers but yet the company is the least paid in the field of customer service recruiters.
What does the leadership team need to get better at?
I have a great manager who is understanding and informative, but the upper management especially one individual gets to personal with employees and plays favoritism towards certain employees
Other Employee Reviews for Alorica
×