Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Help clients resolve challenges and progress toward goals.
What are some of the best things about your team?
Friendly and helpful group of people
What makes you most happy at work?
Ability to help people daily.
What do you like best about the leadership team?
The middle management is very approachable and helpful.
Why do you feel undervalued and what would make you feel better about your compensation?
Paid by the hour and the rate is very low.
What is most positive about the culture and environment at your company?
The Project manager is very professional and helpful. The tone is set to be positive.
Other Employee Reviews for Alorica
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