Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
I just live my job and what i do.
What needs to change to make the company culture better?
I couldn’t ask for a better one.
What do you like best about the leadership team?
They are great and very helpful!!
What are some of the best things about your team?
They are all loving, caring and very nice.
What is the best part about your compensation package?
Everything is great about it.
What makes you most happy at work?
Assisting each customers efficiently and making sure their desired needs ate met.
What did you like most about the interview process?
The interviewer was not that hard on me and was very understanding.
Other Employee Reviews for Alorica
×