Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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It is a great place to work
What do you like best about the leadership team?
I love my team, and our team work
What makes you most happy at work?
I like helping other so that is a plus, and meet other employees.
What did you like most about the interview process?
It was fast and they did it all in one day, not come back in a week or let me look this over and we will get back with you.
What is most positive about the culture and environment at your company?
I like them telling I am new I am not ina grove yet. They know I'll will get it just keep reading notes or the manual. When your not on the phone and you will get it. Even the ones that have been here a year still make mistakes.
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