Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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The company overall teaches independent, team work, self improvement as well as giving opportunities to better and advance your career.
What makes you most happy at work?
The phone calls and interaction wit customers
What is the best part about your compensation package?
The many ways to get bonuses
What are some of the best things about your team?
They all have the mindset of being an important part to the team
What do you like best about the leadership team?
Everyone has that ready to work- ready to better our company kind of energy when you come in to work everyday
What is most positive about the culture and environment at your company?
We all have different approaches to our job but we all still come together as a team to be a better company
Other Employee Reviews for Alorica
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