Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
tiring, mentally draining, long, relentless
What are some of the best things about your team?
sometimes they work together in what we do
What do you like best about the leadership team?
honesty and hard work they put in each day.
What makes you most happy at work?
making money to be able to live my life.
What did you like most about the interview process?
that im not the one to complete the interviews
What needs to change to make the company culture better?
treat the employees better and not like someone they can replace immediately.
Why do you feel undervalued and what would make you feel better about your compensation?
i am in management and do not make enough for the amount of work i do daily. agents make not even a dollar less than i do, and make more after bonuses.
Other Employee Reviews for Alorica
×