Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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It has been great, I have learnt so many aspects of business including public speaking, the art of persuasion, professional dress, data analysis and I love the fact I am allowed to work while going to school to further improve myself.
What is the best part about your compensation package?
I can increase my base rate through standout performance
What makes you most happy at work?
Seeing my coworkers smile when they achieve their targets
What did you like most about the interview process?
It was fair and opportunities were pointed out at all times.
What is most positive about the culture and environment at your company?
There is always coaching and an opportunity to do it again but better
What do you like best about the leadership team?
Positive and empowering feedback are always given in an effort to increase passion and possibilities.
What are some of the best things about your team?
Family atmosphere, each person accepts You for who you are and help is never too far away
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