Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I just love to help each and every customer out.
What are some of the best things about your team?
I think the best part about the team is the whole staff
What did you like most about the interview process?
I think the most difficult part was not knowing how to answer some of the questions quite correct.
What do you like best about the leadership team?
I really loved working there. The teamwork was on point as well as all the coaches! I would definitely recommend people there if they are willing to learn and have a heart for helping people.
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