Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I ha e found myself trying to stay focused while not knowing what tomorrow will bring, it has been stressful at times but I have to press on!
What do you like best about the leadership team?
I like the fact that anyone can have a chance to advance
What is most positive about the culture and environment at your company?
Some of my coworkers and I try to keep it up beat
What's going wrong and how can it be improved?
There is a lot of uncertainty not knowing what could go wrong, hope that nothing does
What are some of the best things about your team?
There are a few seasoned veterans who can share a wealth of experiences with the the rest of the team
What did you like most about the interview process?
I would say I did like the fact it was easy but there was some good questions asked by my interviewer
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better if I were able to make more because I am getting compensated only half of what the client pays their employees, and that
Other Employee Reviews for Alorica
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