Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
It is a good company if they had better management in place
What do your coworkers need to improve and how could you work together better?
They need better leaders and role models
What makes you most happy at work?
Positive atmosphere and fairness for all
What does the leadership team need to get better at?
Fairness and professionalism the company lacks
What is most positive about the culture and environment at your company?
Everyone stayed motivated a d tries to keep pace
Why do you feel undervalued and what would make you feel better about your compensation?
The company shorts hours instead of using time clock has u write hrs down
Other Employee Reviews for Alorica
×