Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Awful. I have no other words to describe working for this business. I wish I didn't feel this way.
What is most positive about the culture and environment at your company?
Nothing really. Like I said, the money wasn't worth the stress of the job.
What's going wrong and how can it be improved?
All of it. Can't convince myself to show up. The whole job is miserable.
What did you like most about the interview process?
The lady who interviewed me was really friendly, but she convinced me into a terrible job.
What are some of the best things about your team?
My coworkers are amazing. Made great friendships, and I still talk to these people outside of work.
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, I feel like I was just a number, and the pay wasn't worth the stress of the job,
Other Employee Reviews for Alorica
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