Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica is my home away from home. I have been with the company for over 11 years now and I would say this is the best company ever!
What do you like best about the leadership team?
They are so engaged and warm to their employees.
What is most positive about the culture and environment at your company?
Growth culture and open door policy is being implemented.
What did you like most about the interview process?
Most of the people are accommodating including Security Guards.
What are some of the best things about your team?
We have growth culture and we practice 360 degree feedback.
What makes you most happy at work?
The feeling of being part of the family makes me happy.
What is the best part about your compensation package?
Recently we received an increase of our basic salary which is the best aside from client incentives we are receiving.
Other Employee Reviews for Alorica
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