Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I don’t have anything position say. I have a gre
What do your coworkers need to improve and how could you work together better?
Get over themselves! The drama is ridiculous to me and pointless.
Why do you feel undervalued and what would make you feel better about your compensation?
Maybe a higher pay to deal with the every day issues. It?
What's going wrong and how can it be improved?
Everything needs improvement. Throw the whole company away and start over. Train from the ground up and keep ms. K
What needs to change to make the company culture better?
Structure. Be able to have time and patience with your team to ensure success. Provide accurate and detailed information regarding policies and procedures.
What would you improve about your company's interview process?
I only had a phone interview and was hired. Have a system in place to know who you allowing to work for your company. Some people are not suppose to be there
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