Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Happy with the job but disappointed in how the workers get treated
What did you like most about the interview process?
Just how fast the process actually is.
What makes you most happy at work?
Just helping people out who needs the help
What is most positive about the culture and environment at your company?
Positive people and positive attitudes
What does the leadership team need to get better at?
Communication needs improvement without that the job is nothing
What are some of the best things about your team?
We are very positive, great mindset, get along with each other
Why do you feel undervalued and what would make you feel better about your compensation?
When you are crossed trained u deserve more pay. When u handle more than one department.
Other Employee Reviews for Alorica
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