Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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This company changed my outlook on life and showed me that I am a worthwhile person and they have supported me while I deal with mental health issues. I've never felt so accepted by a company. I love everything about it.
What would you most like to see improved at your company?
Cheaper food in the company market
What do you like best about the leadership team?
We actually work as a team and the leadership team never makes anyone feel bad. We're a family there.
What is the best part about your compensation package?
Bonus every 2 weeks just for showing up to all your shifts plus unlimited referrals that they pay you for.
What makes you most happy at work?
Seeing my friends and being able to have fun at work while still being able to keep up on my work.
What do you like best about your company?
The acceptance of my coworkers and feeling like my bosses actually care about me as a person instead of just a replaceable body
What are some of the best things about your team?
We all respect each other and help each other out. I feel safe and not judged by my co-workers and have made good friends through my team.
What did you like most about the interview process?
The interviewer was very friendly and took the time to explain everything in detail and make sure I understood what exactly I would be doing. Best interview I've ever had.
What is most positive about the culture and environment at your company?
Everything! Every day has a new fun theme, they give out prizes and awards, they have a charity specifically for their employees that are down on their luck. They are just an amazing company.
Other Employee Reviews for Alorica
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