Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
An increase in income for the work I did.
What are some of the best things about your team?
I enjoy working with others and really got along with my coworkers.
What is most positive about the culture and environment at your company?
We are expected to do the work for f three or four people in 8 hours a day.
What does the leadership team need to get better at?
Better compensation for employees. We don’t make enough to live off of. Most of us have 2nd jobs to compensate our incomes. Getting healthcare through them is too expensiv
Other Employee Reviews for Alorica
×