Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Laid back and willing to help you in coaching if you need it
What is most positive about the culture and environment at your company?
I work from home and don’t have to su
What are some of the best things about your team?
We all have the same feelings the company is bogus with the pay
What's going wrong and how can it be improved?
System needs to be 100% faster and the hourly pay needs to be $5 higher at least
Why do you feel undervalued and what would make you feel better about your compensation?
We do a lot of work for the little pay we get bonus is a joke this company can send emails thanking us for making them a million dollar company but can only pay us $9 hourly and never a raise cost of living is high we deserve more!!!!!!
Other Employee Reviews for Alorica
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