Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
it is a bit demanding and schedule change is not notified early and low wage for type of work.
What did you like most about the interview process?
group interview given and panel style interview
What are some of the best things about your team?
positive manager and reviews given often
What is most positive about the culture and environment at your company?
some incentives and discounts given often
Why do you feel undervalued and what would make you feel better about your compensation?
no raises given and bonuses not given fairly
What do you like best about the leadership team?
open door policy is good
What's going wrong and how can it be improved?
better management, bonus given out fairly to those meeting goal , and raise given after goals meet
Other Employee Reviews for Alorica
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