Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I love never knowing what to expect
What did you like most about the interview process?
Role-playing common scenarios to set the stage
What makes you most happy at work?
Going above and beyond what's expected.
What are some of the best things about your team?
We'd bring something different and unique to the table.
What do you like best about the leadership team?
Most part we have an outstanding leadership team keep up the good work
What is the best part about your compensation package?
Through my last five years with the call centers I found it when we're compensated based on our performance or performance is always top notch
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