Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I love working for Alorica, Bluefield, WV. We are one big Happy Family who does our best to make our customers happy and make sure Alorica excels.
What is the best part about your compensation package?
I do not have one established.
What are some of the best things about your team?
Leadership, Feedback, Always willing to help
What is most positive about the culture and environment at your company?
Everyone gets along. Everyone helps one another.
What makes you most happy at work?
Interacting with coworkers and management. Making customers happy.
What did you like most about the interview process?
Getting to interact with more than one individual. They also give positive feedback.
What do you like best about the leadership team?
I love working for Alorica. The team that I work with are beyond Excellent. We are one big family.
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