Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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my experience at Alorica has so far been an amazing journey. everything i was looking for in a place to work is here. that family no big i's and little u's everyone matters. and it takes us to make this successful but most of all they don't say it but show it. NO MAN GET'S LEFT BEHIND!!!!!!
What do you like best about the leadership team?
they're like a family and they care about your success.
What are some of the best things about your team?
great to work with and knows how to make the job fun
What is most positive about the culture and environment at your company?
the strive for excellence and the family orientation that the company reeks with
What makes you most happy at work?
being able to help my customers and the wonderful staff and coworkers with like minds having a blast doing it
What did you like most about the interview process?
they weren't a bunch of stiff shirts. they actually made the interview fun which made a nervous nelly like me feel relaxed
Other Employee Reviews for Alorica
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