Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Able to grow with the company. Within my first year with the company I was promoted.
What do you like best about the leadership team?
Always keeps you informed on what is going on.
What is the best part about your compensation package?
Offer pet insurance and others to keep employees out.
What makes you most happy at work?
Love the challenges everyday that need to be completed.
What is most positive about the culture and environment at your company?
Operation manager always keeps agents informed on what is going on.
What did you like most about the interview process?
Was able to speak to the team manager and operations manager freely.
What are some of the best things about your team?
Could not ask for a better team. Always go the extra mile.
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