Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Great culture! Very cosmopolitan, people connect and learn from each other despite the difference in opinions, backgrounds, beliefs, orientation and experience.
What are some of the best things about your team?
Everyone is open and receptive to feedback.
What did you like most about the interview process?
They focused more on the skills and actual experience.
What do you like best about the leadership team?
Very supportive and have truly put the open door policy by heart.
What makes you most happy at work?
The cooperation within the team and supportive leadership makes a really great impact.
What is the best part about your compensation package?
The allowance is fair, but hope it could also be part of the yearly increase.
What is most positive about the culture and environment at your company?
The way you can get the chance to try and see where you really fit.
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