Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
The environment allows for learning and growth, and there's room for mistakes and improvements
What is the best part about your compensation package?
My HMO and health benefits
What did you like most about the interview process?
non-traditional and transparent, realistic, scenario-based
What are some of the best things about your team?
collaborative, self-starters, creative, people-oriented, objective
What is most positive about the culture and environment at your company?
everyone brings their best which benefits the entire community
What makes you most happy at work?
when i get to think and bring to life a project
What do you like best about the leadership team?
they go to all extent to provide the best experience for employees
Other Employee Reviews for Alorica
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