Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Barely 6 months in - people are great so far, but tools need a bit of work. overall--happy to be part of the company.
What did you like most about the interview process?
Interviewees were open and engaging, candid
What do you like best about the leadership team?
Dynamic and open, approachable and nice
What are some of the best things about your team?
Team mates are talented and dynamic
What is most positive about the culture and environment at your company?
People seem to genuinely care about team mates/colleagues
What makes you most happy at work?
Flexibility and opportunity to apply strengths/skills
What is the best part about your compensation package?
They were able to meet my minimum ask based on previous salary packages
Other Employee Reviews for Alorica
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